Configure Folder and File Action Settings

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 2 minutes de lecture
  • Configure the folder and file actions you would like to be enabled from the File Explorer component on the Major Security Incident Management workspace, using the Folder and File Action Settings setup page. As an MSI Administrator, you can control the individual Folder and File Actions displayed on the File Explorer Component.

    Avant de commencer

    Following are the implemented file operations capabilities in the file explorer component using the ServiceNow® flow designer:
    Tableau 1. File Operations Capabilities
    File Operation Description
    Open in Microsoft SharePoint Opens new browser tab to display Microsoft SharePoint document library file view
    Create Folder

    Ability to create additional ad hoc folders after the major security incident is created.

    Rename Folder Ability to rename the folders created.
    Move File Allows you to move files between folders in File Explorer component of workspace, resulting in movement of files in Microsoft SharePoint
    Locate File Shows folder location when using the Recents view of the File Explorer.
    Delete File Delete the file.
    Delete Folder Delete the folder.
    Download File Downloads the file within the existing MSIM Workspace browser tab for quick viewing.
    Rename File Renames the file.
    Remarque :
    1. All actions listed are currently enabled by default. You will need to edit the File Action Settings if you do not want certain actions to appear. All the settings are currently global for all users, which means no ability to enable actions for a subset of the users that have a specific role.
    2. Revoke User Access and Add Permissions actions are system related actions. It is recommended not to modify these file actions.
    The following sample procedure describes one of the file operations capabilities to disable any specific folder and file action during the configuration of the File Explorer Repository. This procedure is applicable to all other actions that may need to be edited:

    Role required: sn_msi.workspace_admin

    Procédure

    1. Navigate to Major Security Incident Management > File Explorer > Folder and File Action Settings.
    2. Select the desired record to enable or disable the folder or file action respectively.
    3. Deselect the Active check box to disable the folder and file action.
      Clearing the Active check box
    4. Update the drive record.
      Remarque :
      You can also perform the file action directly from the list of displayed file operations by choosing the Active column values to either True or False. Active column highlighted

      If the file action performed is disabled then the action will not be displayed on the Collaborations tab of the Major Security Incident Management workspace.

      Three-dot menu with Folder and File Actions highlighted