Integrate MSIM Conference Calls with Cisco Webex

The MSIM Conference Call Cisco Webex integration enables you to manage and initiate a Cisco Webex conference call directly from a major security incident.

Key Features

• Start and end Cisco Webex meetings directly from major security incidents.
• Manage a Cisco Webex meeting by adding or removing participants.

Prerequisites

Verify you’ve installed the following Integration Hub plugins on your ServiceNow instance.

• Notify plugin (com.snc.notify)
• Notify Cisco Webex Connector (sn_notify_webex)
• Cisco Webex Teams Spoke (sn_cisco_teams_spk)
• Notify UI Components for Configurable Workspaces

For more information, see Request IntegrationHub.

Configuration

To configure the MSIM Conference Call Cisco Webex integration using the Notify communication channel, see Configure Notify Cisco Webex Connector.

• Use the Conference Calls Cisco Webex integration
  The following steps give you a walkthrough of how you can manage and initiate a Cisco Webex conference call directly from a major security incident.

Concepts associés

• Integrate MSIM Conference Calls with Microsoft Teams
• Integrate MSIM Conference Calls with Zoom

Tâches associées

• Start a conference call
• Add participants to a conference call
• Mute participants in a conference call
• View conference call details