CMDB — Critical application services

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • Use this example to build a CMDB query to find all critical application services, and their owner.

    Avant de commencer

    Role required: none

    Procédure

    1. Navigate to All > Configuration > CMDB Query Builder and then select Create new.
    2. Enter All critical application services as the query Name.
    3. Choose CMDB Query and then select Create.
    4. In the CMDB Classes list, locate the Application Service class and then drag it to the canvas.
      Conseil :
      Use the search box to find items quickly.
    5. Add a filter to the application service node.
      1. Point to the application service node and then select the Apply filters icon.
      2. In the Filters section, add the condition [business criticality] [is] [1 - most critical].
      3. Close the Filters section.
    6. Add columns to the query results.
      1. In the Properties sidebar, select Add Columns.
      2. Select business criticality and owned by, and then select outside the columns list to close it.
    7. Select Save.
    8. Select Run and then review the results.
      You can, for example, locate any of the critical application services without an owner.