Activate Document Management

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • Activate the Document Management plugin.

    Avant de commencer

    Role required: admin

    Pourquoi et quand exécuter cette tâche

    The following items are installed with Document Management:
    • Roles
    • Tables

    For more information, seeComponents installed with Document Management.

    Procédure

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Find the Document Management plugin (com.snc.platform_document_management) using the filter criteria and search bar.

      You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

    3. Select Install to start the installation process.
      Remarque :
      When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.
      You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.