Run Instance Data Replication diagnostics

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • Verify the status of services and the connection between your instance and the Instance Data Replication (IDR) message queue.

    Avant de commencer

    Role required: admin or idr_admin

    Procédure

    1. Navigate to All > Instance Data Replication > Diagnostics.
      The dashboard loads and the IDR diagnostic tests run automatically.
    2. View the following diagnostic tests.
      OptionDescription
      Key Management Framework Verifies the KMF configuration by checking the Certificate Management Service and the EJBCA Service status.
      Certificate Management Service
      Checks for valid certificates in the sys_certificate table.
      EJBCA Service
      Checks the status and setup of the PKI used between instances for secure communication.
      IDR Scheduled Jobs Verifies that scheduled jobs used by IDR are operational.
      Sys Auto Table
      Checks the Scheduled Job [sysauto] table for duplicate entries or missing jobs.
      Sys Trigger Table
      Checks the Schedule Item [sys_trigger] table for duplicate entries or missing jobs.
      Hermes Verifies whether the Hermes Messaging Service is available.
      Hermes Enabled
      Determines whether Hermes is enabled by verifying that the Glide Hermes Message Queue plugin (com.glide.hermes) is activated.
      Hermes Cluster Configuration
      Checks the Hermes Cluster configuration by verifying that the Hermes Cluster Config [hermes_cluster_config] table is populated.
    3. Test the connection to the message queue and confirm the replicator is working by selecting Run Message Queue Connection Test.
      A test message is sent to and received from the Hermes cluster.

    Résultats

    The resulting messages validate enabled services or the connection to the message queue.