Translate multiple knowledge articles into different languages

Translate multiple knowledge articles to localize your content into different locales.

Avant de commencer

• Add a custom Localization Framework setting to enable bulk translations.
• Request bulk translations for multiple knowledge articles.

Role required: Localization fulfiller to fulfill translation request

Procédure

1. Navigate to All > Knowledge > Knowledge Translations > My translation request.
2. On the Localization Request Items page, select the gear icon () to add the Localization task to your task list.
3. Open any localization task.
4. On the Localization Task page, select Translate in the form header.
   A two-column comparison UI page displays a Source Language column on the left and Target Language column on the right. You can set the display as follows:

   • Select Expand all to expand all the groups on the comparison UI.
   • Select Collapse all to collapse all the groups on the comparison UI.
   • Select Show groups with missing translations to see only the groups that have missing translations when the content is translated.
5. In the comparison UI page, copy the content from Source Language column and paste it in Target Language column.
6. Repeat the copy and paste process for each listed article.
7. Select Publish Translation.
8. In the Publish Translations dialog box, select Publish Translations.

Résultats

The selected articles are translated into the selected languages and marked as version 0.01. The articles can be accessed from the Knowledge [kb_knowledge] table.