View all versions of an article

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture
  • View a list of all available versions for a selected knowledge article and then view the selected version in a new tab.

    Pourquoi et quand exécuter cette tâche

    The list of all available versions for a selected knowledge article is displayed in the Article Versions related list on the Knowledge form. Users with read access can see major versions. Users with contribute access can see major and minor versions.

    Procédure

    1. Navigate to Knowledge > Articles > All.
    2. Open the desired article.
    3. Click the Article Versions tab to display the related list.
    4. Click Version to display the desired article version in a new tab.
    5. If desired, click the View Version related link to see the article view page.