State closure in the request fulfillment execution plan

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • The state closure in the request fulfillment process of a catalog item depends on the status of the associated catalog tasks, request items, and the request. It is applicable only for execution flows.

    State closure dependency between a catalog task and RITM

    • If all catalog tasks are closed as Closed Complete, the RITM is closed as Closed Complete.
    • If there is at least one catalog task closed as Closed Incomplete, the RITM is closed as Closed Incomplete.
    • If all catalog tasks are closed as Closed Skipped, the RITM is closed as Closed Skipped.

    State closure dependency between a RITM and request

    • If all RITMs are closed as Closed Complete, the request is closed as Closed Complete.
    • If there is at least one RITM closed as Closed Incomplete, the request is closed as Closed Incomplete.
    • If all RITMs are closed as Closed Skipped, the request is closed as Closed Skipped.