---
sourceDocument: Brazil Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/governance-risk-compliance

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Add or create an issue from an exercise

# Add or create an issue from an exercise {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Add an existing issue or create a new issue to track problems identified during an exercise.

## Before you begin

You must have write access to the exercise.

Role required: sn_recovery.event_manager, sn_recovery.event_user, sn_bcm.program_manager

## About this task

The Issues related list appears on the exercise record when GRC: Profiles is installed. For more information, see [Managing issues from Business Continuity Workspace](https://www.servicenow.com/docs/RDspwLk~M5hLOIX2x0vhfQ "Associate issues with business continuity plans to track problems identified during continuity planning. Create or add an existing issue from the Issues related list on a plan record.").

## Procedure

1. Navigate to WorkspacesBusiness Continuity Workspace.
2. Complete the following steps to create or manage an issue from an exercise.

   | Step | Description |
   | Create an issue from the exercise record | 1. Open the exercise record from the Business Continuity Workspace list view. 2. Select the Issues tab in the record. If any issues are associated with the exercise record, they are displayed in the Issues tab. 3. To create a new issue, select New, complete the issue details, and select Save. This step creates a new issue directly from the exercise. The Create new issue form is shown in the example. The classification, issue source, and issue source reference are set automatically. The Issue source is Exercise, classification is Business Continuity Management, and Priority is set to 4-Low. 4. To add an active issue to the exercise, select Add in the record. Use this option when you want to associate an existing issue with the exercise as an additional source. The exercise is recorded as a secondary source of the issue. 5. To remove an issue, select it from the list and select Remove. The issue association is removed from the exercise; the issue record isn't deleted from the instance. {#add-or-create-issue-from-event-uib-ws__ol_w3m_f3s_jkc} |
   | Link an exercise from the issue record | 1. Alternately, open the issues list in Business Continuity Workspace list view. 2. Open an issues record and select the Exercises tab. The Exercises tab appears as its own category under Impacted items, separate from the Plans and Crisis events tabs. 3. To link an exercise from the issue record, select it from the list and select Add. {#add-or-create-issue-from-event-uib-ws__ol_x4j_v3s_jkc} |
   |-|-|

   {#add-or-create-issue-from-event-uib-ws__choicetable_p55_b3s_jkc}
3. Review the issue details in the PDF and Microsoft Word report.  
   The Issues section lists the name and description of every issue associated with the exercise. It also shows the state, due date, assigned to, assignment group, priority, and creation date. The following example shows the
   Issue details in the report.
**Related concepts**   

* [Managing issues from Business Continuity Workspace](https://www.servicenow.com/docs/RDspwLk~M5hLOIX2x0vhfQ "Associate issues with business continuity plans to track problems identified during continuity planning. Create or add an existing issue from the Issues related list on a plan record.")  
**Related tasks**   

* [Add or create an issue from a plan](https://www.servicenow.com/docs/i4NYcbUjLBoKOmeap4~DuA "Add an existing issue or create an issue from a business continuity plan to track problems identified during continuity planning.")
* [Report an issue](https://www.servicenow.com/docs/hYHPuz3XZbbt7Z2f8tMVTA "Report a Governance, Risk, and Compliance (GRC) issue from ServiceNow Otto panel, Employee Center, or a plan or event record in Business Continuity Workspace.")  
**Related reference**   

* [Issues module integration dependencies with BCM](https://www.servicenow.com/docs/IchU8_FAfxUYURBJUeL3pg "The following GRC applications are required for Issues integration with BCM.")

*[\>]: and then