---
sourceDocument: Brazil Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/governance-risk-compliance

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Create a recovery team

# Create a recovery team {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Create a recovery team from the administration menu in the BCM
classic
Workspace. Add users and groups, attach locations, and build parent-child relationships to organize your business continuity response structure.

## Before you begin

Role required: sn_bcm.core_manager

## About this task

Recovery teams are created and managed at a global level, so you can reuse the same recovery team across multiple recovery plans and crisis events. You can add individual users, system user groups, or a combination of both
to a recovery team. You can associate one or more locations with it and build a hierarchy of parent and child recovery teams to model your organizational structure.  
Note:  
A separate Recovery Teams module is also available under Business ContinuityPlanning, which creates a recovery team that is local to a specific plan. This task covers the global recovery team module under General Administration, the same global recovery team described in [Create and manage a recovery team](https://www.servicenow.com/docs/Tj31swIZy7K8gPsmyd8pXg "Create a recovery team in the Business Continuity Workspace, add users and groups, attach locations, and build parent-child relationships to organize your business continuity response structure.").

## Procedure

1. Navigate to AllBusiness ContinuityGeneral AdministrationRecovery Teams.  
   You can view the list of existing recovery teams as shown in the example.
2. Select New.  
3. On the form, fill in the fields.  
   {#add-recovery-team-classic-ws-admin__table_FloorForm__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the recovery team. |
   | Description | Description of the recovery team. |
   | Active | Sets the recovery team status and marks the team as active. Clear this check box to mark the recovery team as inactive. Inactive recovery teams aren't displayed in the recovery team picker on a plan or in the recovery team type on the collaboration thread. |
   | Locations | One or more locations to associate with the recovery team. |
   [Table 1. Create Recovery Team form]

   {#add-recovery-team-classic-ws-admin__table_FloorForm}
4. Select Save.  
   The recovery team is saved, and the recovery team record with the Users, Groups, Parent recovery teams, and Child recovery teams
   tabs is displayed as shown in the example.
5. On the Users tab, select Add, search for and select one or more users from the list or filtered conditions, and select Add again to confirm the selection.  
   The selected users are added as members of the recovery team.  
   Note:  
   The Department column on the Users tab reflects each member's department, helping you review and confirm team composition by department.
6. On the Groups tab, select Add, and select one or more system user groups from the list or filtered conditions, and select Add again to confirm the selection.  
   All users who belong to a selected group are added as part of the recovery team.
7. On the Parent recovery teams tab, select New.  
   The Create New Recovery team hierarchy form opens with the current recovery team already set in the Child recovery team field.
   1. Select a team in the Parent recovery team field and select Save.
   {#add-recovery-team-classic-ws-admin__substeps_classic_parent_rt}
8. On the Child recovery teams tab, select New, select a team in the Child recovery team field, and select Save.  
   If the selected team creates a duplicate or cyclic parent-child relationship, an error message is displayed and the record is not saved: Invalid recovery team hierarchy: "\<child-team\>" cannot be added as a child of "\<parent-team\>" because it would create a cyclic dependency.

   The recovery team hierarchy also has a maximum depth, controlled by the sn_bcm.recovery_team.max_hierarchy_levels system property (default: 10 levels). If adding a parent or child team would
   exceed this limit, an error message is displayed and the record is not saved. For more information about this property, see [Properties installed with BCM](https://www.servicenow.com/docs/k0xkJ4RNgC9~lCVSD1QeLw "Properties are added with the activation of Business Continuity Management.").
9. Select Save.  
   The recovery team is saved with its users, groups, and parent-child relationships.
**Related concepts**   

* [Global recovery teams and collaboration threads](https://www.servicenow.com/docs/VLNEYI4hqohGGp~WBaRK7g "Recovery teams and collaboration help organizations coordinate business continuity responses using reusable teams and integrated communication.")  
**Related tasks**   

* [Create and manage a recovery team](https://www.servicenow.com/docs/Tj31swIZy7K8gPsmyd8pXg "Create a recovery team in the Business Continuity Workspace, add users and groups, attach locations, and build parent-child relationships to organize your business continuity response structure.")  
**Related reference**   

* [Properties installed with BCM](https://www.servicenow.com/docs/k0xkJ4RNgC9~lCVSD1QeLw "Properties are added with the activation of Business Continuity Management.")

*[\>]: and then