---
sourceDocument: Brazil Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/governance-risk-compliance

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# External cloud documents

# Connect an external cloud document {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the Connect external cloud action in the Documents panel to link an existing document from a supported external cloud storage provider without downloading and reuploading the file.

The Connect external cloud action lets you select an existing document from Microsoft SharePoint, Microsoft OneDrive, or Google Drive. You can then link it into the Documents panel, or send the current ServiceNow version of a document to the cloud storage provider. The action lists only the folders and
documents available for the external cloud integration, or spoke, that is installed for your instance.  
Note:  
The Connect external cloud action is a different capability from the Microsoft cloud file integration described in [Manage your documents and work papers with Audit Management as cloud files](https://www.servicenow.com/docs/nB0zBcp01OhBPjFoKDIsWg "You can manage your documents and work papers with Audit Management as cloud files using cloud providers like Microsoft instead of attaching them to the record."). Both capabilities can link documents from Microsoft OneDrive or Microsoft SharePoint, but they use separate configurations and separate related lists or panels.

The integration hub spoke for your cloud storage provider must be installed and
configured before you can use Connect external cloud. For the steps, see
the setup documentation provided by the integration hub spoke.

For the steps to connect an external cloud document, see [Connect an external cloud document](https://www.servicenow.com/docs/Z~T_YkB~JW~XQrI5M9plEg "Link an existing document from a supported external cloud storage provider into the Documents panel.").