Create a Cloud file configuration record

Create a cloud file configuration record to manage the access permissions on the cloud document.

Before you begin

Role required: sn_grc_workspace.admin (CRUD), sn_grc_workspace.user (Read)

Procedure

1. Navigate to All > GRC Administration > Cloud file configuration.
2. Select New.
3. On the Cloud file configuration form, fill in the fields.

   For more information on the fields in the form, see Cloud file configuration record form. Once the parent cloud file configuration is active, you can configure the File access permissions for the Cloud file configuration record as shown in the example.

   

   Cloud file and folders are validated based on the following:

   Folder structure

   You can either dynamically configure the folder structure or enter a static folder structure.

   In the folder path, the name of the engagement ${name} may change, which might change the folder path too. However, the folder path to which the first file was uploaded for this record is picked for all subsequent uploads, even if the values in the dynamic fields change.

   Folder access

   • If you have access to the folder but no access to the file in the folder, then you cannot view the particular file but can view the other files in the folder that you have access to.
   • If you do not have access to the folder but can access the file in the folder, then you can view only that particular file in the folder that you have access to.

   Folder name

   If you change the name of the folder or the folder path, then you must manually migrate all the files from the older file path to the new file path. The same must be changed in the cloud folder structure as well.

   The folder path where the file is uploaded is stored against every ServiceNow record in the Cloud folder path [sn_grc_workspace_cloud_folder_path] table.

   

4. Select Submit.