---
sourceDocument: Brazil Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/governance-risk-compliance

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# AI in Compliance Case Management

# AI in Compliance Case Management {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use ServiceNow Otto for IRM skills, such as case summarization, in Compliance Case Management to summarize and quickly understand case context.
* **[GRC case summarization skill for compliance cases](https://www.servicenow.com/docs/nx1HZcieV9M3LTjD80dp8g)**   
  The GRC case summarization skill uses a large language model (LLM) to generate a structured AI summary of a compliance case record. The summary is generated on demand from case data and can be saved to the record for future reference.

**Related concepts**   

* [GRC case summarization skill for compliance cases](https://www.servicenow.com/docs/nx1HZcieV9M3LTjD80dp8g "The GRC case summarization skill uses a large language model (LLM) to generate a structured AI summary of a compliance case record. The summary is generated on demand from case data and can be saved to the record for future reference.")  
**Related tasks**   

* [Activate the GRC case summarization skill](https://www.servicenow.com/docs/vCIYYwC6FqfOA3B9xerHIQ "Activate the GRC case summarization skill from the AI Admin Hub to generate AI-powered summaries of compliance case records.")
* [Summarize a compliance case using GRC case summarization skill](https://www.servicenow.com/docs/inugHf4n2shk~282oee32g "Use the GRC case summarization skill to generate an AI summary of a compliance case. The summary provides a consolidated view of a compliance case record.")