Create a compliance state model
Create a state model to define the workflow states and transition conditions for compliance case types and request types.
Before you begin
Role required: sn_compliance_case_admin
About this task
A state model is a list of states that describe the workflow of a record. With a state model, you can define the state transitions for a specific case or request type. The case type or request type follows the workflow states and transition conditions that are defined in the state model.