Perform smart assessment on action tasks
Use the Tasks page on the Employee Center for a consolidated view of all your tasks, including all assessments, enabling you to access and complete them efficiently.
Before you begin
- The sn_grc_case_mgmt.enable_smart_assessments system property is enabled.
- The assessment templates are configured and published.
Role required: sn_comp_case.compliance_case_business_user
About this task
When a compliance case action task moves from Draft to Assigned state, an assessment is initiated. When you perform a smart assessment on an action task that is of type Assessment, and the smart assessment property is enabled, the assessments appear on the unified Tasks landing page. The tasks that appear on the Tasks page are unique to the logged-in user and therefore can help the user complete all tasks assigned to them. If you're not the rightful responder of the assessment, you can reassign the assessment to the correct responder. On the assessment landing page, you have various features such as the option to collaborate with the stakeholders using the Discuss feature. If you pause responding to an assessment, you can get back to it using the Resume action without losing your responses.
Procedure
Result
After the assessment is submitted, the state of the assessment gets updated to Review and the status of the assessment is set to Completed. A compliance case analyst reviews the assessment and updates the state of the assessment to Closed Complete.