---
sourceDocument: Brazil Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/governance-risk-compliance

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    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

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workflow :

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---

# Configure impact category for BIA

# Configure impact category for BIA {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure an impact category for your business, when you are performing the business impact analysis. Use the Impact Categories module in the Business Continuity Management application navigator to define the name, criteria that the impact category contributes to, applicable timeframes, maximum RTO value, and so on.

## Before you begin

Role required: sn_bcm.admin

## Procedure

1. Navigate to Business ContinuityGeneral AdministrationImpact Categories.
2. Select New.  
   The example shows the impact ratings that are installed with demo data for an impact category.

3. On the form, fill in the fields.  
   For more information on the fields in the form, see [Impact Category record form](https://www.servicenow.com/docs/MflrTTPAZCqcCLLBCLqTSw "Add impact category details such as name, criteria, applicable timeframes, and maximum RTO value in BCM UIB Workspace.").
4. Enter the name and details of the impact categories.  
   For example, enter <kbd class="ph userinput">Financial impact</kbd> in the Name field, set Contributes to to <kbd class="ph userinput">Recovery time objective</kbd>, and select all four
   timeframes in the Applicable timeframes field.
5. Select Submit.
* **[Impact Category record form](https://www.servicenow.com/docs/MflrTTPAZCqcCLLBCLqTSw)**   
  Add impact category details such as name, criteria, applicable timeframes, and maximum RTO value in BCM UIB Workspace.

*[\>]: and then