---
sourceDocument: Brazil Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/governance-risk-compliance
Release :
- brazil
ft:locale :
- en-US
ft:publication_title :
- Brazil Governance, Risk, and Compliance
ft:clusterId :
- grc
bundleId :
- grc
workflow :
- Technology
---
# Configure impact ratings
# Configure impact ratings {#ariaid-title1}
Release version: Brazil
Updated September 10, 2026
 1 minute to read
Configure an impact rating to assess an impact category as low, moderate, high, or critical. Use the Impact Ratings module in the Business Continuity Management application navigator to help you measure the intensity of the loss when a business downtime occurs.
## Before you begin
Role required: sn_bcm.admin
## Procedure
1. Navigate to Business ContinuityGeneral AdministrationImpact Ratings.
2. Select New.
The impact rating template is shown in the example.
3. On the form, fill in the fields.
For more information on the fields in the form, see [Impact Rating record form](https://www.servicenow.com/docs/ux11Ry0GtkduSKs_niQQgg "Use the Impact Rating record form to assess an impact category such as low, moderate, high, or critical by using BCM UIB Workspace.").
The example shows an impact rating from the demo data.
For example, create ratings for Customer impact, each with a description:
* Low (Value 1; Tolerable)
* Medium (Value 2; Not tolerable)
* High (Value 3; Tolerable)
* Critical (Value 4; Not tolerable)
{#configure-impact-rating-uib-ws__ul_ytg_23b_zkc}
Similarly, create ratings for Operational impact the same way:
* Low (Value 1; Not tolerable)
* Medium (Value 2; Tolerable)
* High (Value 3; Not tolerable)
* Critical (Value 4; Tolerable)
{#configure-impact-rating-uib-ws__ul_ztg_23b_zkc}
4. Select Submit.
{#configure-impact-rating-uib-ws__steps_pmw_4dt_zxb}
* **[Impact Rating record form](https://www.servicenow.com/docs/ux11Ry0GtkduSKs_niQQgg)**
Use the Impact Rating record form to assess an impact category such as low, moderate, high, or critical by using BCM UIB Workspace.
*[\>]: and then