---
sourceDocument: Brazil Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/governance-risk-compliance

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    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Set up recovery timeframes

# Set up recovery timeframes {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Set up a recovery timeframe for a recovery tier. The recovery timeframe starts from when a disruptive event happens to the time when your business can resume usual operations. You can use the Recovery Timeframes module in the Business Continuity Management application to set up the timeline for the recovery timeframe.

## Before you begin

Role required: sn_bcm.admin

## Procedure

1. Navigate to Business ContinuityGeneral AdministrationRecovery Timeframes.
2. Select New.
3. In the Name field, enter the name for the recovery timeframe.
4. Create the timeframes.  
   For example, enter <kbd class="ph userinput">1–4 hours</kbd> with Starts at set to <kbd class="ph userinput">1 hour</kbd>, <kbd class="ph userinput">4–24 hours</kbd> with Starts at set to
   <kbd class="ph userinput">4 hours</kbd>, and <kbd class="ph userinput">1–3 days</kbd> with Starts at set to <kbd class="ph userinput">1 day</kbd>.  
   Note:  
   Each timeframe belongs to one recovery tier.
5. In the Starts at field, enter the start of the timeline for the recovery timeframe in days, hours, minutes, or seconds.  
   The example shows the configuration of a recovery timeframe in the Business Continuity Management application.
6. Select Submit.

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