Create New ICT third-party service provider form
Summarize
Summary of Create New ICT third-party service provider form
The Create New ICT third-party service provider form enables ServiceNow customers to capture detailed information about their ICT third-party service providers. This form is essential for accurately identifying, categorizing, and managing relationships with ICT service providers within your organization’s ecosystem.
Show less
Form Details and Key Fields
The form requires specific information about the ICT third-party service provider, including:
- Type of code to identify the provider: Options include LEI, EUID, and various country codes such as Company Registration Number (CRN), VAT number, Passenger Name Record (PNR), and National Identification Number (NIN).
- Identification codes: Primary and additional identification codes must be entered accurately. For LEI codes, the system validates the last two digits using the MOD 97-10 check digits per ISO 17442 and rejects invalid entries.
- Type of person: Specify whether the provider is a legal person (excluding individuals acting in a business capacity) or an individual acting in a business capacity.
- Country of headquarters: The country where the third-party provider's headquarters are located.
- Legal and common names: Enter the legal name and a commonly used brand or trading name for the provider.
- Currency: Currency corresponding to the country of the headquarters.
- Total annual expense or estimated cost: Financial information for budgeting and cost management.
- Ultimate parent details: Indicate if the third party is the ultimate parent. If not, provide the identification code of the ultimate parent, ensuring it differs from the provider's own identification code to avoid errors. The system auto-populates this field when the third party is the ultimate parent.
- Type of code for ultimate parent: Similar options as the provider identification code are available for the ultimate parent.
- Type of ICT services: Select from a comprehensive list including ICT project management, development, help desk support, security management, data services, hosting, telecom, software licensing, consulting, risk management, and various cloud services (IaaS, PaaS, SaaS).
Practical Benefits for ServiceNow Customers
- Accurate provider identification: Ensures compliance and enables precise tracking of third-party ICT providers through validated codes.
- Comprehensive profiling: Captures essential legal, financial, and service-type information to support vendor management and risk assessment.
- Relationship clarity: Differentiates between third parties and ultimate parents to maintain clear organizational hierarchies and avoid data errors.
- Service categorization: Facilitates better management and reporting by classifying the types of ICT services provided.
On the Create New ICT third-party service provider form, fill in the fields.
| Field | Description |
|---|---|
| Type of code to identify the ICT service provider | Type of code that is used to identify the ICT third-party service provider. The available options are as follows:
|
| Identification code of ICT third-party service provider | Identification code of the ICT third-party service provider. |
| Type of additional identification code to identify the ICT service provider | Type of additional identification code to identify the ICT third-party service provider. The available options are as follows:
|
| Additional identification code of ICT service provider | Additional identification code to identify the ICT third-party service provider. |
| Type of person of the ICT service provider | Type of person of the ICT third-party service provider. The available options are as follows:
|
| Country of the ICT third-party service provider’s headquarters | Country where the ICT third-party service provider’s headquarters is located. |
| Legal name of the ICT service provider | Legal name of the ICT third-party service provider. |
| Name of the ICT service provider | Name of the ICT third-party service provider. This field can list a commonly used brand name or trading name that the ICT third-party service provider operates under, which might not exactly match the legal name. |
| Currency | Currency of the country where the ICT third-party service provider’s headquarters is located. |
| Total annual expense or estimated cost of the ICT third-party service provider | Total annual expense or estimated cost of the ICT third-party service provider. |
| Is the third party the ultimate parent? | Option to confirm whether the third party the ultimate third-party. The available options are as follows:
|
| Identification code of the ICT service provider’s ultimate parent undertaking |
Reference field for the identification code of the ICT third-party service provider and name of the ICT third-party service provider. If the selection for the Is the third party the ultimate parent? field is No, choose the system populated identification code of the ICT third-party service provider other than the ultimate parent. If you choose the identification code of the ICT third-party service provider as that of the ultimate parent, an error message is displayed: Identification code of the ICT third-party service provider and identification code of the ICT third-party service provider's ultimate parent must be different. If the selection for the Is the third party the ultimate parent? field is Yes, the system auto-populates the identification code of the ICT third-party service provider. |
| Type of code to identify the ICT third-party service provider’s ultimate parent | Type of code that is used to identify the ICT third-party service provider’s ultimate parent. The available options are as follows:
|
| Type of ICT services | Type of ICT services. The available options are as follows:
|