Download a GRC application from the ServiceNow Store for the first time

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Downloading an application from the ServiceNow Store for the first time involves several easy steps. Some steps are performed on the ServiceNow Store and some in your ServiceNow AI Platform instance.

    Before you begin

    Role required: admin

    About this task

    The ServiceNow Store allows you to download core products and applications. A product contains one or more applications that are licensed as a group.
    Dependency plugins are automatically installed when you activate these GRC core applications:
    • Audit Management
    • Policy and Compliance Management
    • Risk Management
    For example, when you activate the Risk Management application, the Risk Management Dependencies plugin is also activated.
    Important:
    Vendor Risk Management, you must first activate the Vendor Risk Management Dependencies plugin before activating the Vendor Risk Management application. For more information, see Activate an entitled GRC ServiceNow Store application.

    Procedure

    1. Ensure that you have entitlements (or licenses) to the application and its dependent applications.
    2. Activate the application and run it on your instance.