---
sourceDocument: Brazil Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/governance-risk-compliance

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Activate agentic workflows

# Activate agentic workflows in ServiceNow Otto for Integrated Risk Management (IRM) {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You must activate agentic workflows that contain a set of LLM instructions with one or more AI agents to execute tasks.

## Before you begin

Install the ServiceNow Otto for IRM plugin (sn_irm_gen_ai).

Role required: sn_nowassist_admin.nsa_admin or sn_aia.admin

## Procedure

1. Navigate to AllAI Agent StudioOverview.
2. Select the agentic workflow that you want to activate.
3. On the agentic workflow page, under the Add AI agents that can perform these steps section, select an AI agent.  
4. On the AI agent page, perform the following steps:
   1. Under the Differentiate and define, review the details and select Continue to proceed to the next section.
   2. Under the Add tools and information section, review the details and select Continue to proceed to the next section.
   3. Under the Define trigger section, review the details and select Continue to proceed to the next section.
   4. Under the Toggle display section, set the status as active.  
   5. Select Save and test.
   6. On the Test AI reasoning page, select the Version and then enter details for Task.
   7. Select Start test to initiate the testing of the AI agent.
   {#activate-agentic-workflows__substeps_htn_jxh_yfc}
5. Repeat steps 4 for all the AI agents.
6. On the agentic workflow page, perform the following steps:
   1. Under the Define key requirements, review the details and select Continue to proceed to the next section.
   2. Under the Add a preferred trigger section, review the details and select Continue to proceed to the next section.
   3. Under the Select a UI display section, set the display as active.
   4. Select Save and test.
   5. On the Test AI reasoning page, select the Version and then enter details for Task.
   6. Select Start test to initiate the testing of the agentic workflow.
   {#activate-agentic-workflows__substeps_ilt_qyh_yfc}
7. [Turn on the Now Assist panel](https://www.servicenow.com/docs/access?context=activate-now-assist-panel&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US).

## Result

The agentic workflow and all the AI agents within the workflow are activated.

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