Entity types
Summarize
Summary of Entity Types
Entity types are groupings of entities defined by specific filter conditions, allowing for the creation of a hierarchy within entity classes. This functionality is accessible under the Lists view in the workspace, enabling users to efficiently manage entities such as departments within an organization.
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Key Features
- Entity Grouping: Organize entities like departments (e.g., Finance, HR, IT) under a single entity type.
- Automatic Risk and Control Creation: Associate control objectives and risk statements to automatically generate related risks and controls for each entity.
- Entity Filters: Define conditions for displaying data and create entities based on configurations set in entity filters, including options for building custom conditions or selecting predefined queries from the CMDB.
- Related Lists: Access detailed information on entities, filters, risk frameworks, statements, policies, control objectives, and privacy assessments.
Key Outcomes
By utilizing entity types, ServiceNow customers can streamline the management of risks and controls, eliminating the need for multiple spreadsheets. This results in quicker entity creation, efficient risk aggregation, and enhanced visibility into compliance and risk metrics, ultimately supporting better decision-making at all organizational levels.
Entity type is a grouping of the entities that match a set of filter conditions. You can create a hierarchy of the entity types within the entity classes. The Entity types option is displayed under the Lists view in the workspace. Click an entity type to display its details.
An entity type is a grouping of entities that is based on filtering. Entity types enable you to find and create entities that match a set of filter conditions. Hierarchy can be created within the entity classes. Entity types also enable you to create risks and controls for each entity without spending much time. For example, an organization can have multiple departments, such as finance, HR, or IT. All these departments can be considered as entities and can be grouped under the entity type called Departments.
Within an entity type, you can assign an owner and an entity class. You can associate a control objective and risk statements to the entity type so that risks and controls get automatically created for those entities. For every entity created using the entity type, the configuration and filter are applied so that the entity class and entity owner get automatically assigned for each entity.
When you create entity types and associate risk statements and control objectives to them, the risk and controls are automatically created for all the entities. The benefit of creating entity types is that it eliminates the need for maintaining multiple spreadsheets with the associated risks and controls for each entity. By applying entity types, you can quickly create entities by using the entity filters that are present within the entity types. Entity types can contain entities associated with different classes.
Grouping entities also helps in rolling up and aggregating the risk scores after risk assessments are performed. To understand how grouping entities contribute to rolling up the risk scores, consider the following example. Assume that there's a banking organization called Acer Finance. Acer Finance has two business lines: Banking and Retail. The Banking division has further subdivisions such as Commercial Banking and Private Banking. The risk assessments are generally performed at the bottom-most level. In this example, the assessment is performed at the Commercial Banking and Private Banking levels. The reporting, however, is done at the top-most level. This means that the risk assessment scores of Commercial Banking and Private Banking roll up and aggregate at the Banking level. Similarly, the scores of the Banking and Investment roll up to the Acer Finance organization level.
- Build your own conditions: The entity filter defines the table from which the data is pulled into each entity type for display. Options in the Entity filter related list under Entity Type are revised such that Build your own conditions is same as the previous condition builder.
- Select from predefined queries: A new option is introduced as Select from predefined queries that uses the Configuration Management Database (CMDB) queries.
- Name
- Compliance Score (%)
- Check box condition to display if the entity type is active
- Description
| Related list | Description |
|---|---|
| Entities | Information on the entities:
|
| Entity Filters | Information on the entity filters:
|
| Risk frameworks | Details of the risk framework. Click Add to add a new risk frameworks record. |
| Risk Statements | Details of the risk statements such as Risk Statement, Framework, Category, and Description. |
| Policies | Details of the policies such as number, name, Type, Owner, State, Valid from, Valid to, and Compliance Score percentage. |
| Control Objectives | Details of the control objectives such as Control objective, Category, Type, Classification, and Compliance Score percentage. |
| Entity Filters | Details of the entity filter such as Entity Filter type, Table, Filter Condition, Query, Information objects, Use owner field, Owner field. |
| Policy Exceptions | Details of the policy exceptions. |
| Content References | Details of the content references. |
| Privacy assessments | Details of the privacy assessments for the entity type. |
| Attachments | Attachments associated with the entity type displayed in the side panel. |