SOX Content Pack dashboard and reports

  • Release version: Australia
  • Updated March 12, 2026
  • 3 minutes to read
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    Summary of SOX Content Pack Dashboard and Reports

    The SOX Content Pack offers dashboards that display crucial SOX reports, enabling various GRC roles to access and manage compliance, risk, and audit information effectively. This functionality is essential for organizations seeking to maintain SOX compliance and streamline their governance processes.

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    Key Features

    • SOX Compliance Dashboard: Provides an overview of controls, attestations, and compliance issues, showing metrics such as key controls, compliance status, and control exceptions.
    • SOX Risk Dashboard: Displays risks associated with SOX processes, including risk levels, assessments, and risk issues, helping teams manage and mitigate risks efficiently.
    • SOX Audit Dashboard: Monitors audit progress and outstanding issues, enabling audit teams to stay on top of tasks and deadlines.

    Key Outcomes

    ServiceNow customers can expect enhanced visibility into their SOX compliance status, risk management, and audit processes through these dashboards. By utilizing the dashboards, users can track key metrics, identify potential issues, and ensure timely resolutions, leading to improved compliance and governance within their organization.

    The SOX Content Pack dashboards display multiple SOX reports on a single screen. Various GRC roles have read or edit access to these dashboards.

    Policy and Compliance Management roles for SOX

    • The Compliance Reader (sn_compliance.reader) can read SOX Compliance Dashboard and SOX Processes
    • Compliance Manager (sn_compliance.manager) can read SOX Compliance Dashboard, SOX Risk Dashboard, and edit SOX Processes
    • The Compliance Admin (sn_compliance.admin) can read SOX Risk Dashboard and edit SOX Compliance Dashboard and SOX Processes

    Risk Management roles for SOX

    • Risk Reader (sn_risk.reader) can read SOX Risk Dashboard and SOX Processes
    • Risk Manager (sn_risk.manager) can read SOX Compliance Dashboard, SOX Risk Dashboard and edit SOX Processes
    • Risk Admin (sn_risk.admin) can read SOX Compliance Dashboard and edit SOX Risk Dashboard and SOX Processes

    Audit Management roles for SOX

    • Audit User (sn_audit.user) can read SOX Compliance Dashboard, SOX Risk Dashboard and SOX Processes
    • Audit Admin (sn_audit.admin) can read SOX Compliance Dashboard, SOX Risk Dashboard and edit SOX Audit Dashboard and SOX Processes

    SOX Compliance Dashboard

    The SOX Compliance Dashboard displays an overview of all controls, attestations, and control issues. Navigate to SOX > SOX Compliance Dashboard. The following reports are available:
    Compliance Overview
    This dashboard shows the compliance overview of SOX policies and controls, and the effect on the entities related to SOX processes. It also shows:
    • Key Controls
    • Controls by Profile
    • Control Compliance
    • Controls by type
    • Failed Controls
    • Control Exceptions
    Attestation Overview
    This dashboard provides an overview of all the attestations related to SOX controls, and it helps to monitor the status and progress of attestations for the compliance teams to track. It shows:
    • Pending Attestations
    • Past due Attestations
    • Attestations by Profiles
    • My Attestations
    Issue Overview
    This dashboard provides an overview of all issues related to the SOX controls. It shows:
    • Issues past due 90 days
    • Issues pending 30 to 90 days
    • Issues pending 30 days
    • Issues due in next 30 days
    • Issues by Profile
    • Pending Issues by Owner
    • Issues Closure Rate
    • Control Issues by Policy
    Figure 1. Compliance Overview
    Figure 2. Attestation Overview
    Figure 3. Control Issue Overview

    SOX Risk Dashboard

    The SOX Risk Dashboard displays an overview of all risks, assessments, and risk issues. Navigate to SOX > SOX Risk Dashboard. The following reports are available:
    Risk Overview
    This dashboard provides an overview of the risks related to SOX processes and controls. It shows:
    • Very high risk
    • High risk
    • Moderate risk
    • Low risk
    • Very low risk
    • Risks by profile
    • Risks by Response
    • Inherent risk heatmap
    • Residual risk heatmap
    • Risks by Compliance
    • Risk Exception
    Assessment Overview
    This dashboard provides the overview of the risk assessment for risks related to SOX processes and controls. It shows:
    • Pending Assessments
    • Past due Assessments
    • Assessments by Profiles
    • My Assessments
    Issue Overview
    This dashboard provides the overview of the risk issues related to SOX processes and controls, and helps the risk teams monitor the open issues that are assigned to the owners. It shows:
    • Issues past due 90 days
    • Issues pending 30 to 90 days
    • Issues pending 30 days
    • Issues due in next 30 days
    • Issues by profile
    • Pending Issues by Owner
    • Issues Closure Rate
    • Risks Issues by Policy
    Figure 4. Risk Overview
    Figure 5. Assessment Overview
    Figure 6. Risk Issue Overview

    SOX Audit Dashboard

    The SOX Audit Dashboard displays an overview of all audits and audit issues. Navigate to SOX > SOX Audit Dashboard. The following reports are available:
    Audit Overview
    This dashboard provides the progress of the ongoing SOX audits and monitors the various audit tasks. This is useful for the Audit managers. It shows :
    • Audit Tasks Due > 90 Days
    • Audit Tasks Due 90 to 30 Days
    • Audit Tasks Due Last 30 Days
    • Audit Tasks Due in Next 30 Days
    Issue Overview
    This dashboard provides the progress of issues and helps audit teams to monitor the pending issues. It shows:
    • Issues Due > 90 days
    • Issues Due 30-90 days
    • Issues Due Last 30 days
    • Issues Due in Next 30 days
    • Issues by profile
    • Issues by Owner
    • Pending Issues by Entity
    Figure 7. Audit Overview
    Figure 8. Issue Overview
    Issue Overview