Link a new Issue Page Configuration record to a workspace

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Create a new Issue Page Configuration record and link it from the classic user interface to the desired workspace. After linking the Issue Page Configuration record, the workspace view displays the new settings in the Issues overview landing page.

    Before you begin

    To link a new configuration to the desired workspace, you have to update the issuePageConfigId property for the workspace.

    Role required: sn_grc.admin

    About this task

    When a new issue configuration is created and saved in the Issue Page Configurations record, it is displayed in the workspace only after linking it to the desired workspace.

    Procedure

    1. Create a new issue configuration in the Issue page configurations record.
      For instructions, see Create a new Issue Page Configuration record.
    2. Copy the sys_id of the new configuration and keep note of it.
      You will later use the sys_id to update the Issue Page Configuration record.
    3. Navigate to the Experiences list in the classic user interface.
    4. From the UX Applications list, select the workspace where you want to integrate the change.
    5. In the selected workspace, select the issuePageConfigId property.
    6. On the issuePageConfigId property page, set the Value field to the sys_id of the new configuration, and click Save.
      Note:
      Multiple configuration records can be configured in the workspace. But only the configuration record for which the sys_id is configured in the issuePageConfigId property is displayed in the workspace.

    Result

    The new issue page configuration setting is displayed in the desired workspace view.