Accept or dismiss recommendations for regulatory alert impacted control objectives

Accept recommendations to mark specific business areas as impacted, helping compliance practitioners capture and address relevant regulatory alerts for control objectives. Dismiss recommendations to filter out irrelevant or unnecessary information.

Before you begin

Important:

This Now Assist skill is turned on by default. The skill will be automatically available to appropriate role users for the application. For more information, see Now Assist skills, agents, and agentic workflows on by default.

Role required: To view your assigned regulatory alerts, you need the sn_grc_reg_change.user and sn_grc_comp_genai.reg_change_ai_user roles.

For more information on related roles and regulatory alerts, see Types of alerts, user roles, and states of regulatory alerts.

Important:

Be sure to check AI-generated recommendations for accuracy. If no information is available, the generated recommendations display "No recommendations available", “None", "No records to display", and so on.

Procedure

1. Navigate to one of the following locations:
   • Workspaces > Compliance Workspace, select the list icon and then navigate to Regulatory alerts.
   • Workspaces > Compliance Workspace select the Regulatory Change Management dashboard icon and then in the Activity overview, Tracking, or Trends section, select any segment or value in an Alerts related widget to open the list of regulatory alerts with that state.
2. Select the regulatory alert that you want and review the recommendations by selecting the Recommendations tab.
   Note:

   If recommendations haven’t already been generated, you can generate recommendations for a regulatory alert in any state except Closed or Cancelled by completing one of the following.

   • On the Overview tab, select Recommend.
   • On the Recommendations tab, select Show recommendations.

   For more information, see Generate recommendations for regulatory alert impacted citations, control objectives, controls, and policies.
3. Review potential impact areas by selecting the Control objectives tab in the Recommended areas of the impact section.
   The recommended control objectives only include control objectives that are part of the existing inventory.

   

   Note:

   The Suggest business operations affected by regulatory alert recommendation context provides the recommendations that you see here. For more information, see Recommendation contexts and templates.

   If recommendations are available, you can scroll through the generated list of control objectives recommendation cards and review the information about each control, such as its name and compliance status.

4. Select the control objectives recommendation card that you want and review the following sections:

   Field	Description
   Name	Name of the control objective.
   Category	Business or technical domain for the control objective.
   Classification	Functional intent of the control objective.
   Type	Operational nature or domain of the control objective.
   Description	Description and summary of the control objective.
   Supplemental Guidance	Additional guidance on how to address the control objective.
   Evaluate Affected Associations
   Child Control Objectives	Specific goal or requirement that is tied to this recommended parent control objective. For each child control objective, the following information is provided if available. Reference Name of the control objective Category that the control objective is associated with Classification for the control objective
   Policies	Related policies that can be associated with the control objective. For each policy, the following information is provided if available. Number assigned to the policy Name of the policy Type of policy State of the policy
   Controls	Related controls that can be associated with the control objective. For each control, the following information is provided if available. Name of the control Number assigned to the control Entity that the control is associated with Function of the control
   Risk Statements	Related risk statements that can be associated with the control objective. For each risk statement, the following information is provided if available. Name of the risk statement Framework that the risk is associated with Risk statement category Description of the risk statement.

   For full descriptions of these fields, see Create a control objective, Create a policy, Create a control, and Create a risk manually.

5. To associate child control objectives, policies, controls, or risk statements with your recommendation, navigate to the corresponding tab and select the check box for each record you want to include as part of the impacted areas.
   Each selected record will be added as an impacted area after you accept the recommendation.

   Note:

   The control objective that you’re reviewing may not have anything associated with it. Child control objectives, policies, controls, or risk statements must be mapped to control objectives in the inventory for them to appear.

   

6. Optional: View the record for a control objective, refresh your recommendations, or review related activity for each recommendation.

   Option	Description
   Select the details icon .	View the record for a control objective.
   Select the refresh icon .	Refresh the recommendations to reflect the latest data.
   Select the summary icon .	Open the Feedback trail side-panel to review the related activity for the recommendation.

7. Accept or dismiss the recommendations and their associations.
   • Select Accept and then Confirm to accept a recommendation as an impacted area.
   • Select Dismiss and then Confirm to avoid a recommendation from being shown again.

   Before you act on a recommendation, you see a summary of the impact areas and associations that you’re accepting or dismissing.

   If you accept the recommendation, it’s marked as an impacted area and is added to the list of impacts. If you dismiss the recommendation, it’s marked as dismissed and isn't shown again for that specific regulatory alert.

What to do next

If you accepted any recommendations, confirm the creation of an impacted area by navigating to the Impacted areas tab. If you dismissed all recommendations or must add more impacted areas, you can manually add impacted areas. For more information, see Add impacted areas manually to a regulatory alert.