---
sourceDocument: Brazil Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/governance-risk-compliance

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# New state fields

# New state fields {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Fields used in the activities of the New state in an issue's lifecycle.
The fields available in the New state depend on the playbook associated with the issue's workflow. The following activities and fields are examples from the default issue workflow playbook.

## Issue details {#new-state-fields__section_issue-details}

Describe the issue in clear, simple terms so that stakeholders can understand what happened.
{#new-state-fields__section_issue-details__entry__2}

| Field | Description |
|-|-|
| Number | The issue record number. Read-only. |
| Name | A name for the issue. |
| Description | A description of the issue. |
| Issue source | How the issue originated, such as Ad-Hoc. Read-only. |
[ ]

## Ownership and stakeholders {#new-state-fields__section_ownership-and-stakeholders}

Assign responsibility for managing and resolving the issue.
{#new-state-fields__section_ownership-and-stakeholders__entry__2}

| Field | Description |
|-|-|
| Assigned to | The user responsible for the issue. |
| Assignment group | The group responsible for the issue. |
| Issue manager | The user managing the issue. |
| Issue manager group | The group managing the issue. |
| Executive owner | The executive accountable for the issue. |
| Created by | The user who created the issue. Read-only. |
[ ]

## Due date {#new-state-fields__section_due-date}

Specify when the issue must be resolved.
{#new-state-fields__section_due-date__entry__2}

| Field | Description |
|-|-|
| Due date | The date by which the issue must be resolved. |
[ ]

## Data access and confidentiality {#new-state-fields__section_data-access-and-confidentiality}

Control access to the issue based on organizational requirements.
{#new-state-fields__section_data-access-and-confidentiality__entry__2}

| Field | Description |
|-|-|
| Functional domain | The functional area associated with the issue, such as IT Risk, Compliance, or Privacy. |
[ ]

**Related reference**   

* [Analyze state fields](https://www.servicenow.com/docs/Ni~hiRQtwXg1MuxU6yQQ9w "Fields used in the activities of the Analyze state in an issue's lifecycle.")
* [Respond state fields](https://www.servicenow.com/docs/75MN_uImBQIIxq2uOzTUoQ "Fields used in the activities of the Respond state in an issue's lifecycle.")
* [Review and close state fields](https://www.servicenow.com/docs/Zd4OByqyPnwov6GXvbM1QQ "Fields used in the activities of the Review and close state in an issue's lifecycle.")