---
sourceDocument: Brazil Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/governance-risk-compliance

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Respond state fields

# Respond state fields {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Fields used in the activities of the Respond state in an issue's lifecycle.
The fields available in the Respond state depend on the playbook associated with the issue's workflow. The following activities and fields are examples from the default issue workflow playbook.

## Issue treatment {#respond-state-fields__section_issue-treatment}

Determine how the issue will be addressed and document the rationale for the selected approach.
{#respond-state-fields__section_issue-treatment__entry__2}

| Field | Description |
|-|-|
| Response | The treatment approach for the issue, such as remediation or risk acceptance. |
| Explanation | The reason the selected treatment approach is appropriate for the issue. |
[ ]

## Remediation planning {#respond-state-fields__section_remediation-planning}

Define the remediation approach, timeline, and recommended actions.
{#respond-state-fields__section_remediation-planning__entry__2}

| Field | Description |
|-|-|
| Planned end date | The planned completion date for remediation. This value is prefilled from the issue record. |
| Action plan | The steps that will be taken to remediate the issue. |
| Recommendation | The recommended corrective or preventive actions identified during testing, assessment, or review. |
[ ]

## Remediation tasks {#respond-state-fields__section_remediation-tasks}

Break down the remediation plan into individual tasks that can be tracked and assigned.

The related list includes the following columns:
{#respond-state-fields__section_remediation-tasks__entry__2}

| Column | Description |
|-|-|
| Name | The remediation task name. |
| Number | The remediation task record number. |
| State | The remediation task state. |
| Assigned to | The user assigned to the remediation task. |
[ ]

**Related tasks**   

* [Complete a playbook activity](https://www.servicenow.com/docs/XDpqYk9XgAhqfiS2e2ZqSQ "Complete playbook activities to progress an issue through the stages defined in its workflow.")  
**Related reference**   

* [New state fields](https://www.servicenow.com/docs/3UAWabViMHc6rnZZOq8cYg "Fields used in the activities of the New state in an issue's lifecycle.")
* [Analyze state fields](https://www.servicenow.com/docs/Ni~hiRQtwXg1MuxU6yQQ9w "Fields used in the activities of the Analyze state in an issue's lifecycle.")
* [Review and close state fields](https://www.servicenow.com/docs/Zd4OByqyPnwov6GXvbM1QQ "Fields used in the activities of the Review and close state in an issue's lifecycle.")