---
sourceDocument: Brazil Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/governance-risk-compliance

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Review and respond to an approval request

# Review and respond to an approval request {#ariaid-title1}

Release version: Brazil  
Updated September 16, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Respond to an approval request assigned to you so the issue or remediation task can continue through its workflow.

## Before you begin

An approval request must be pending and assigned to you.

Role required: sn_grc_appr.approver

## About this task

Approval requests assigned to you appear in the Approvals widget on your Home page, with each request shown as a separate approval card. Overdue requests are flagged.

## Procedure

1. Open the approval request that you want to review either from the Approvals widget on your Home page or from the issue or remediation task.  
   If more approval requests are assigned to you than the widget displays, select View all to see the complete list.
2. Respond to the approval request.  
   On the issue or remediation task, the available options depend on how many approval requests on that record are awaiting your decision.

   | Approval requests awaiting your decision | Action |
   | One State Change approval request | Select Approve or Reject. |
   | One Due Date Extension approval request | Select Approve Extension or Reject Extension. |
   | More than one approval request | Select Review approval requests, and then select the request that you want to respond to. The list contains every approval request awaiting your decision, of either approval type. |
   |-|-|

   {#review-and-respond-to-an-approval-request__choicetable_approval_response_options}
3. **Optional:** Open the approval record to review additional details or add comments.  
   If you reject an approval request, use comments to explain the reason for the rejection.

## Result

* Your response is recorded and the approval request is updated with the approval decision.
* The approval history is updated and the requester can review the outcome of the approval request.
* Your comment is copied to the work notes and additional comments of the issue or remediation task.
* When an approval request has more than one approval level, approval at one level moves the request to the next level and its approvers are notified.
**Related concepts**   

* [Issue approval flows](https://www.servicenow.com/docs/bFLh9D0FUNtTwvRtdtU2zQ "Issue approval flows require review and approval before an issue or remediation task moves past a specific state, or before its due date is extended.")  
**Related tasks**   

* [Request an approval](https://www.servicenow.com/docs/UFrcQl1zF6TP3KdpRFj6LQ "Send an approval request for an issue or remediation task so designated approvers can review and respond to it.")
* [Cancel an approval](https://www.servicenow.com/docs/kipRwxqaR1eqr~quukkvOg "Withdraw a pending approval request that is no longer needed so the approval can be requested again.")