Using Now Assist for Integrated Risk Management (IRM) skills

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Use the generative AI skills that are supported by the Now Assist for Integrated Risk Management (IRM) application for quick actions with issues.

    Note:
    Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see ServiceNow product tiers.

    Modify the instructions for Now Assist for IRM skills

    Starting with the Australia Patch 3 release, users who have Now Assist for IRM installed can use the skills powered by Now Assist for IRM.

    To modify the prompts for the skills, follow the steps that are mentioned in KB1806035.