Add the ServiceNow Document designer add-in into Microsoft Word

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Before you can import data into your Microsoft Word document to create your disclosure reports, you must add the ServiceNow Document designer add-in to your Microsoft Word application.

    Before you begin

    Role required: Any user of the Microsoft Word document.

    Procedure

    1. Open the Microsoft Word application.
    2. On the menu bar, select Home.
    3. Select Add-ins.
    4. Select ADMIN MANAGED.
    5. Select the ServiceNow Document designer add-in.
    6. Select Add.

    Result

    The Microsoft 365 for ServiceNow Reporting integration is activated and the following buttons are available on the Microsoft Word document in the ServiceNow Document designer add-in.
    • Insert Link
    • Manage Links
    • Create claim