Automated metric definition form
The fields of the automated metric definition form are explained in this topic.
| Field | Description |
|---|---|
| Basic details | |
| Name | Name of the automated metric definition. For example, Number of incidents. |
| Active | Option to mark the automated metric definition as active. When enabled, the metric definition becomes active and ready for use. |
| Description | Brief description of the automated metric definition. |
| Unit | Unit for the automated metric definition. You can define the units in which the data is shown. |
| Aggregation method | The Aggregation method refers to the method used to calculate the metric data for all the entities. For example, when a metric applies to multiple entities, such as people, departments, or regions, you calculate each
entity’s data and combine it into one score that shows overall performance. Your choice of aggregation method depends on your goal of metric collection. For example, if you’re interested in overall performance and want to
account for differences in scale or size between entities, the sum or average may be more appropriate. If you’re interested in identifying the best-performing entity, the maximum may be more appropriate, while if you’re
interested in identifying the worst-performing entity, the minimum may be more appropriate. The aggregation happens across time periods based on the frequency defined in the metric definition. If the frequency is monthly, the
calculation takes place every month. The four choices for aggregation methods are as follows:
|
| Precision |
Number of decimal places after the decimal point on a score. When an indicator has a Precision of 0, the indicator rounds the result to the nearest whole number. For example, if an indicator with Precision 0 calculates the values 7 + (5 / 2), the indicator rounds the result up to 10. When an indicator has a Precision greater than 0, the indicator rounds to the nearest decimal point for the given precision. For example, an indicator with Precision 1 rounds a result of 4.45 as 4.5. |
| Class | Class to which the metric definition belongs. The choices are as follows:
Important: This field appears only when the metric definition is created from the IRM suite of applications. It doesn’t appear for Operational Sustainability Management. |
| Calendar | Calendar to use for metric aggregation. Only the configured calendar options are available for selection. This field is automatically set to Standard Calendar. Note: Standard calendar refers to the
Gregorian calendar. |
| First run date | Start date for the collection frequency schedule for the automated metric definition. |
| Frequency | Collection frequency with which the metric is executed. Indicates how often the metric definition should collect the data. The choices are as follows:
|
| Data collection | |
| Method Type | Type of automated metric. The choices are as follows:
Note: If you select Scripted, you must save the form and select Add script to add your script. Only users with the sn_grc_metric.developer role can add scripts. |
| Table | Table from which data is obtained for the metrics. This field only appears if the Method Type field is set to Basic. |
| Criteria | Condition for the record from which data is collected. Build a filter by adding conditions that contain a field, operator, and values and then select Set. For example, you can build a condition that
you want to collect data for only those incidents the due date for which is in the current month. This field only appears if the Method Type field is set to Basic. Note: You must
select a value for the Table field before modifying this field. |
| Aggregate | Method or the calculation used to aggregate the data from the chosen table. When an option is selected in the Aggregate field, a new Aggregation Field is displayed next to the Aggregate field. The Aggregation Field displays the selected record. The choices for the Aggregate field are as follows:
|
| Table field | Column or field of the table that is selected in the Table field. For example, you can select the Caller column in the Incident table. This selection enables you to understand
that which callers are associated with the Incident table and compare them with the callers of your entities. Note: You must select a value for the Table field before modifying this field. |
| Aggregation field | Column or field from the table that is selected in the Table field on which the aggregation must be performed. Note: This field doesn’t appear if Count is selected in the
Aggregate field. |
| Entity field | Column or field from the entity table. The entities are matched based on the field selected in the Table field and the field selected in the Entity field. This field is automatically set to Applies to record. In the context of the Incident table in this procedure, this field enables you to compare, for example, which particular incident has been logged by which caller. |
| Create metric data task | Option to mark the creation of metric data task. |
| Data owner assignment type | Type of the data owner assignment for the metrics within the metric definition. The choices are as follows:
|
| Data owner type | Type of the data owner responsible for the metric definition. The choices are as follows:
|
| Data owner | Data owner responsible for the metric definition. Select a data owner from the list. Note: If you selected the advanced option for Data owner assignment type, this is the assigned data owner if the
assignment configuration doesn’t return any results. |
| Instructions | Instructions for the data owner. |
| Collect supporting data | Option to enable collection for supporting data. Note: Collected supporting data is automatically deleted after a certain period, with the retention time varying according to the data frequency.
|
| Supporting data fields | Specifies the data fields to be shown in the supporting data. Note: For optimal performance, limit your selection to 4-5 fields if your data is extensive. Selecting more fields may result in performance
issues. |
| Approval required | Option to indicate if an approval is required for the metric definition. Note: When the Approval required option is enabled, the Approver type and
Approver fields are displayed. |
| Approver type | Specifies the type of approver for the metric definition. The choices are as follows:
Note: This field appears only when the Approval required option is selected. |
| Approver | Approver user or approver group that is responsible approving the metric definition. The choices are as follows:
Note: This field appears only when the Approval required option is selected. |
| Metric Properties | |
| Type | Method used to determine if the data is collected manually or in an automated manner. The choices are as follows:
Select Automated because the procedure is to create an automated metric definition. |
| Enterprise Owner Type | Type of enterprise owner who is responsible for the automated metric definition. The choices are as follows:
|
| Direction | Direction that you want to see the metric in. The choices are as follows:
Note: Thresholds can be set for all directions excluding Milestone. For more information on creating thresholds, see Create a threshold for a metric definition. |
| Group | Area that the metric relates to. For example, the metric may be related to the stress indicators, failure indicators, and so on. |
| Reporting classification | Tag used to categorize the metric. |
| Enterprise owner | User who is the owner of the metric and is responsible for the metric. For example, for a metric such as revenue collection, the vice president or the general manager of the business unit could be the enterprise owner. |
| Nature | Nature of the manual metric definition. The choices are as follows:
|
| Subgroup | Subgroup that the metric relates to. |
| Key metric | Option to indicate if the metric is a key metric for your business. |
| Confidentiality | |
Note: This section only appears when:
|
|
| Confidential | Option to mark the record as confidential. |
| Allowed users | Users who can view the record. Note: By default, the logged-in user is added to the list of confidential users. |
| Allowed groups | Groups that can view the record. |