Create and run a manual risk indicator in the Risk Workspace

  • Release version: Australia
  • Updated March 12, 2026
  • 4 minutes to read

    • Create and run a manual risk indicator to identify the possibility of a future adverse impact on your organization. Indicators are an early warning system and they enable you to take preventative actions on risks. In a manual indicator, the results are manually gathered using task assignments.

    Before you begin

    Role required: sn_risk.manager or sn_risk.admin

    Procedure

    1. Navigate to All > Risk > Risk Workspace > Indicators > Risk indicators.
    2. Click New.
    3. On the form, fill in the fields.
      Table 1. Indicator form
      Field Description
      Category Category of the indicator. For example, select Risk Indicator to create a risk indicator.
      Inherit from template Option to create the indicator from an existing template.
      Template Template used to create the indicator. This field appears only if the Inherit from template option is selected.
      Override template Option to override the template's properties such as the name of the indicator.
      Name Name of the indicator. If you select a template in the Template field, then this field is automatically set to the template name.
      Description Brief description of the indicator. This field is automatically set if you select a template in the Template field.
      Entity Entity used to filter risks.
      Applies to record Record that the entity applies to. This field is automatically set.
      Risk Filtered risk that is related to the indicator.
      Note:
      If you have selected an indicator template, then the risk is also filtered based on the template.
      Owning group Group that owns the indicator. This field is automatically set based on the owning group of the risk.
      Owner Owner of the indicator. This field is automatically set to the owner's name based on the risk.
      Method
      Type Method used to determine the type of indicator. Select Manual.
      Target type Type of the target value. Choices are as follows:
      • None: Use this option if you do not want to set up any target or threshold for the indicator.
      • Percentage: Use this option to determine the indicator result by a percentage value.
      • Count: Use this option to determine the indicator result by a count value or total number.
      Value mandatory Option to decide if a value is required in the indicator task for a manual indicator.
      Note:
      This option is automatically selected when Count or Percentage is selected from the Target type field.
      Target Numerical value that is your goal for the indicator. This value determines if the indicator succeeded (passed) or failed. For example, if your goal for employee retention is 80%, you can enter the goal as the value. Any result less than 80% would mean the indicator failed.
      Result if the value meets or exceeds the target value Result configuration field. The choices are as follows:
      • Passed
      • Failed

      For example, assume you enter 80 in the Target field. If the indicator result output is more than 80, then the Indicator status field is set to Passed or Failed based on the value configured in the Result based on target value field.
      Instructions for collecting data More instructions on how to collect data.
      Reference field Connection between the supporting data table and the Applies to record field of the entity.
      Basic Criteria
      Note:
      This section appears only after you specify supporting data.
      Criteria Criteria to filter the data from the source table. Click Set conditions inside the field and create filters for the conditions.
      Schedule
      Collection frequency Collection frequency for indicator results. Indicator tasks and results are generated automatically based on the indicator schedule.
      First run date Date the indicator was first run.
      Next run date Next collection time for indicator results. This field is automatically set based on the value in the Collection frequency field. You can also edit this field and change the date.
      Note:
      This field only gets updated based on the scheduled runs and not when the indicators are manually executed.
      Results
      Status Status of the indicator to show whether the indicator passed or failed.
      Previous status Previous status of the indicator to show whether the indicator passed or failed.
    4. Click Save.
    5. To collect supporting data, click Specify supporting data and do the following:
      1. In the Source table field, select the table used for collecting supporting data.
      2. In the Supporting data fields field, select the fields of the source table that are used for collecting the supporting data.
        While specifying the supporting data fields, you cannot dot-walk in the Risk Workspace.
      3. In the Sample size field, specify the minimum number of records that must be used for collecting supporting data.
      4. Click Save and reload the form.
    6. Click Execute.
      An indicator task is created and assigned to the risk owner. After the risk owner closes the indicator task, the Indicator Results related list appears.
    7. To see the results of the indicator task, click the Indicator Results related list and do the following:
      1. Click the result that you want to view.
      2. To view the snapshot of the supporting data, click View supporting data.
      3. To view a particular live record, click View for that record.
        Live records always open in the classic user interface and not in the Risk Workspace user interface.