Install the ServiceNow Reporting add-in for risk reporting

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Install the ServiceNow Reporting add-in to your Microsoft Word document. This add-in is required to import reports and data from your ServiceNow® instance to Microsoft Word documents to create risk reports.

    Before you begin

    Ensure that the following plugins are activated:
    • sn_esg_msoff_intg
    • sn_outlook_addin
    • sn_grc_mgmt_report
    Role required: sys_admin

    Procedure

    1. Navigate to All > ServiceNow Add-Ins for Office > Office Add-In Manifests.
    2. From the Office Manifests list, select ServiceNow Reporting.
    3. Select Download Manifest.
    4. To enable the add-in, contact your Microsoft 365 account manager who can use the manifest file you downloaded in step 3.

    What to do next

    For detailed instructions on how to deploy the manifest file, see the Deploy add-ins in the Microsoft 365 admin center [KB1307378] article in the Now Support knowledge base.

    To configure the HTTP response headers for the add-in for Microsoft Word in the browser, see the Response header resolution [KB1434453] article in the Now Support knowledge base.