Adding dependencies of impacted assets

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Adding dependencies of impacted assets

    This feature enables ServiceNow Business Continuity Management (BCM) customers to add and manage dependencies of impacted assets within events and exercises. Dependencies are derived from source data and relationships in the CMDB, Business Impact Analyses (BIAs), and plans, ensuring that impact assessments reflect accurate asset relationships.

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    Configuring Dependency Sources

    BCM administrators configure sources for event dependencies using the Event dependency source configuration module accessible from the Administration menu in the Core UI. This is a one-time setup where administrators define:

    • Target records and applicable filter conditions
    • Sources to fetch dependencies, including BIA upstream/downstream dependencies, CMDB data, and plan assets

    Dependencies are added to events when users select the Update dependencies UI action. For manual sources, dependencies must be added manually within the event.

    User Roles and Responsibilities

    • BCM program managers, planners, and managers: Responsible for checking and updating dependencies within events.
    • BCM administrators: Responsible for configuring the Event dependency source configuration module.

    Workflow for Manual Dependency Updates

    When a BCM planner selects the Update dependencies UI action in an event record:

    • The system checks if the event matches any configured filter conditions.
    • If matched, dependencies are fetched in real-time from configured sources.
    • If no match, the workflow proceeds to subsequent steps without fetching dependencies.

    This workflow ensures that dependencies remain current and accurately reflect the impact on assets during events and exercises.

    Integration with Data Relationships Framework

    Starting with the Australia release, the Data Relationships Framework application underpins BCM’s ability to add dependencies of impacted assets. This framework is installed by default with the BCM application and supports managing complex asset relationships effectively.

    You can add the dependencies of the impacted assets in the events and exercises based on the source data and relationships in the CMDB, BIAs, and plans.

    Configuring the sources in the Event dependency source configuration module

    The BCM administrators can configure the sources to get the event dependencies in the Event dependency source configuration module. You can access the Event dependency source configuration module from the Administration menu in the Core UI.

    The Event dependency source configuration module is shown in the example.Updating the Event dependencies.

    When the BCM administrators can update the target records, filter condition for the records, and sources to fetch the event dependency.

    Dependencies are added in the events only when the user selects the Update dependencies UI action. Dependencies are fetched from these sources for the events:
    • BIA upstream dependency
    • BIA downstream dependencies
    • CMDB
    • Plan primary assets
    • Plan related assets
    Note:
    In an event, the dependencies of all assets are added manually where the source is Manual.

    Setting up the Event dependency source configuration module is a one-time activity. Once the sources are configured in the Event dependency source configuration module, the updates are synchronized in the events.

    For more information on setting up the Event dependency source configuration module, see Configure Event dependency source configuration record.

    Roles associated with event dependency updates

    Users with these roles check for the dependency updates in an event:
    • The BCM program managers, BCM planners, and BCM managers can update the latest dependencies​.
    • BCM administrators can configure the Event dependency source configuration module.

    Workflow for updating the dependencies manually in the events and exercises

    As the BCM application user, when you select the Update dependencies UI action in the Event record, the dependencies of all assets are added manually where the source is Manual.

    The BCM application executes a workflow to update the impacted assets in the events and exercises as shown in the example.

    Updating the dependencies manually in the events and exercises.

    1. The BCM planner navigates to the event record.
    2. The BCM planner selects the Update dependencies UI action to add the assets manually.

    3. The application checks if the event record matches any configuration filter.

    4. If the event record matches any configuration filter, the system gets the dependencies of the added assets in real time according to the sources defined in the configuration (Event dependency source configuration module).
    5. If the event record does not match any configuration filter, the events workflow then continues for the next steps.

    For more information on updating the event dependencies manually, see Update the event dependencies.

    Data Relationships Framework

    Beginning with the Australia release, the Data Relationships Framework (com.sn_app_grc_relationship_config) application supports the BCM application with the underlying framework to add the dependencies of the impacted assets in the events and exercises. The Data Relationships Framework application is installed with the BCM application by default.

    For more information on the Data Relationships Framework, see Data Relationships Framework.