Activate Compliance UCF

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • The GRC: Compliance UCF (com.sn_comp_ucf) plugin is available as a separate subscription.

    Before you begin

    Role required: admin

    About this task

    This plugin includes demo data and activates related plugins if they are not already active.

    Procedure

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Find the plugin using the filter criteria and search bar.

      You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

    3. Select Install to start the installation process.
      Note:
      When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.
      You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.

    What to do next

    Configure the source of your control library using an API key supplied by UCF (this is the recommended method) or using the UCF Common Controls Hub, which you can purchase as a subscription from the ServiceNow Store. For more information, see Common Controls Hub or Unified Compliance Framework.