Define policy exception reason choices

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • You can define reason choices to be available to any user who requests an exception.

    Before you begin

    Role required: sn_compliance.manager

    Procedure

    1. Navigate to All > Policy and Compliance > Policy Exceptions > Exception Reason Choices.
    2. Click New.
      Reason Choice List
    3. On the form, fill in the fields.
      Table 1. Reason Choice List form
      Field Description
      Label Enter a unique label for this choice.
      Value Enter a unique value for this choice.
      Order Enter an order for this choice. Reasons are ordered based on this number.
      Default Select this check box to indicate that this reason choice will be available whenever an ad hoc policy exception is requested. If the integration registry does not contain any application-specific choices, all reason choices with Default selected will be available.
      Active If this is selected, this choice is displayed in the list of reason choices.
    4. Click Submit.
      The reason choice is added and will be available in the Reason field of the policy exception request form for the selected application.
    5. Repeat this process for as many reason choices as required by your users.
      Note:
      For additional details about this process, see KB0783018.