Manage issues in Policy and Compliance Management

You can measure the effectiveness of your company's risk management program by how quickly and completely it identifies and reacts to compliance issues.

To know more about how issues function across all GRC applications, see GRC issues.

• Manually create GRC issues
  As a GRC user, you can manually create issues to document policy, risk, or audit observations, or to accept any GRC problems. You can also identify the source of the issue to help analyze and classify the issues.
• Report self-identified issues via the Service Portal
  Your employees and business users within your company can self-identify an issue and submit it via the ServiceNow® Service Portal. Following submission, a triage issue is automatically created.
• Remediate an issue in Policy and Compliance Management
  After an issue has been identified, triaged, and investigated, you can remediate it.