Policy knowledge base and quick links in the Employee Center portal

You can view all the Knowledge base (KB) articles related to the published policies in Employee Center.

Selecting the Policies option in the Risk & Compliance section takes you to the Policies page, where you can view all the Knowledge base (KB) articles that haven’t expired yet.

Note:

You can view all KBs even if the Valid to date is passed. However, when the policy retires, the corresponding KB will also retire, and such KBs will not appear.

Figure 1. Policies topic in Employee Center

The admin executes the scheduled job, Pull the knowledge base articles related to policies, on demand to pull all the KB articles of the published policies and list them in the Policies topic. The KBs of the published policies are listed in the policies page only when the scheduled job is run. Users with the business user or business user lite roles do have read access to the published KBs.

Access Quick links to the respective forms to create and accomplish your respective tasks. For example, to create an issue, select Report Issue link, enter the issue details, and submit it. Similar links are listed for quick access to report events and raise exceptions on policies with respect to Risk and Policy and Compliance, respectively.

Figure 2. View KBs in Employee Center