---
sourceDocument: Brazil Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/governance-risk-compliance

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Add or create an issue for a privacy case

# Add or create an issue for a privacy case {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Identify and manage issues related to the impacted areas for the reported privacy
case. You can also create issues from the Privacy Case Management landing
page.

## Before you begin

Role required: sn_privacy_case.privacy_case_analyst

## Procedure

1. Navigate to AllPrivacy ManagementPrivacy Workspace.
2. Select the list ![]() icon.
3. Select All Cases.
4. Open the case for which you want to add an issue.
5. Select the Issues related list and do one of the following.

   | Option | Action |
   | To add an existing issue | 1. Select Add 2. Select the issues you want to add. 3. Select Add. {#add-issues__ol_alx_bm5_yvb} |
   | To create an issue | Refer to the [new issue creation form](https://www.servicenow.com/docs/c3dyF06EFZNNXPLdyFYJoA "Use the Create Issue form in Operational Resilience Workspace to add an issue to a business service or a scenario analysis."). |
   |-|-|

   {#add-issues__choicetable_d5s_yl5_yvb}
6. Select Save.

*[\>]: and then