Configuring Personal Data Rights request type

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Create a request type in the Personal Data Rights application to categorize and manage the personal data rights requests. After you create a request type, the personal data rights agents and the task owners can select the required request type on the request form while working on a personal data rights request.

    Before you begin

    Role required: sn_grc_pdr.pdr_admin

    Procedure

    1. Navigate to All > Personal Data Rights > Request Configuration > Request type.
      The default personal data rights request record type opens.
    2. On the form, fill in the fields.

      For a description of the field values on the request type form, see Personal Data Rights request type form.

    3. Open the form context menu and select Save.
      The Subtypes related list appears.
    4. On the Subtypes related list, select New to define a request subtype.
    5. On the form, fill in the fields.
      Table 1. Subtype form
      Field Description
      Label Label to be displayed for the subtype. For example, Right to delete.
      Name Name of the subtype. For example, right_to_delete.
      Parent Parent request type. This field is automatically set to the Personal data rights request.
      Active Option to select the subtype as active or inactive.
      Category Category of the subtype. This field is automatically set to Personal data rights request [sn_grc_pdr_request].
      Description Description of the purpose of the subtype. This description is for the administrator to understand the request subtype.
    6. Select Submit.
    7. To add Jurisdictions that are affected by the record type, select New and fill in the form as required.