Create or add issues on a processing activity

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Create issues or add existing issues for a processing activity. Associating issues to a processing activity helps you to identify and prioritize remediation actions. Relating issues reduces the number of issues customers need to manage, thus improving the overall organizational efficiency in management of these issues.​

    Before you begin

    Role required: sn_privacy.analyst (who owns the processing activity) or sn_privacy.manager

    About this task

    Issues get created when there are control attestation failures. You can also manually add or create multiple issues for a processing activity. You can also map one issue to multiple processing activities. If you create an issue for a processing activity from the Privacy Workspace, the Issue source field is set to Ad-Hoc.

    Procedure

    1. Navigate to All > Privacy Workspace > Processing activities > All processing activities.
    2. Select and open the processing activity to which you want to add issues.
    3. Click the More related list.
    4. Click Issues.
    5. Click Add.
      1. Select the issues to add.
      2. ClickAdd.
    6. Optional: To create an issue, refer to the issue creation form.
    7. Click Save.