---
sourceDocument: Brazil Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/governance-risk-compliance

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Manage chat collaborations of a processing activity

# Manage chat collaborations of a processing activity {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Initiate quick discussions with key stakeholders while working on a processing activity, privacy case, or a personal data rights request. The chat feature is integrated with Microsoft Teams and a group is automatically created on Microsoft Teams when a discussion is initiated.

## Before you begin

Role required: sn_privacy.analyst

## About this task

Because privacy cases are time-sensitive, they sometimes need quick collaborations. The Discuss button facilitates these collaborations and the chats are stored making it simpler for the privacy teams to refer to them when
working on a task. Apart from processing activities, the Discuss feature is available for privacy cases, and personal data rights requests. For more information, refer to [Sidebar and Microsoft Teams](https://www.servicenow.com/docs/access?context=sidebar-teams-overview&version=brazil&pubname=brazil-conversational-interfaces&ft:locale=en-US).

## Procedure

1. Navigate to AllPrivacy ManagementPrivacy WorkspaceListMy itemsProcessing activities.
2. Open the processing activity that you want to discuss.
3. Select the More actions icon.
4. Select Discuss.  
   The Start a Sidebar discussion window opens with the key stakeholders added as participants.
5. Type your message and select Start discussion.

## Result

The chat gets stored and can be viewed under Activity on the side panel.

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