Review and close a case task

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Review a case task after a case task owner provides their responses and observations for the case.

    Before you begin

    Role required: sn_privacy_case.privacy_case_analyst

    Procedure

    1. Navigate to All > Privacy Management > Privacy Workspace.
    2. From the Tasks module, open the task to review.
    3. Review the case task and then do one of the following.
      ChoiceSteps
      To request revision of the details provided by the case task owner
      1. Select Request revision.
      2. Provide your notes and comments.
      3. Select Request revision.
      To close the task as complete
      1. Select Complete.
      2. Provide your notes and comments.
      3. Select Close as complete.
      To close the task as incomplete
      1. Select Close as incomplete.
      2. Provide your notes and comments.
      3. Select Close as incomplete.
      To cancel the case task
      1. Select Cancel.
      2. Provide your notes and comments.
      3. Select Cancel.