---
sourceDocument: Brazil Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/governance-risk-compliance

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    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Governance, Risk, and Compliance

ft:clusterId :

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workflow :

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---

# Send an email from a privacy case

# Send an email from a privacy case {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Send emails from a privacy case to seamlessly communicate with various stakeholders and regulators and gather more information about the case. All the emails sent and received are stored in the Privacy Case Management application.

## Before you begin

Role required: sn_privacy_case.privacy_case_analyst

## Procedure

1. Navigate to AllPrivacy ManagementPrivacy Workspace.
2. Select the list ![]() icon.
3. Select All Cases.
4. Open the case that from which you want to send an email.
5. Select the More actions icon on the top right corner.
6. Select Compose Email.
7. Draft the email.
8. Select Send Email.
{#send-email-from-a-privacy-case__steps_dd3_p2l_b1c}

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