Activate and pull RSS feeds

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Use the Workflow Studio to pull RSS feeds from the defined RSS sources after you activate the workflow. Regular pulling of RSS feeds ensures that you to stay on top of all your regulatory compliance needs. By default, the schedule to pull the feeds runs daily.

    Before you begin

    The workflow to pull RSS feeds is built with ServiceNow® Workflow Studio, so make sure you're familiar with the Flow Designer basics.

    Role required: admin

    About this task

    The RCM IT Admin schedules the Pull RSS Feed to Regulatory Change flow to run on a daily, weekly, or monthly basis and sets up the time for the flow.

    Procedure

    1. Navigate to All > Regulatory Change Management > RSS Feeds.
    2. To set up the RSS feed, select Feed setup.
    3. From the Feed Setup module, complete the following steps.
      1. Select the Pull RSS Feed to Regulatory Change in the Flow Designer UI page.
      2. Select Test and then Activate to activate the flow.

    Result

    Upon successful activation of the flow, the system starts scanning the Regulatory Horizon to fetch the latest regulatory updates from the regulator websites.