Regulatory Change Management overview page
Summarize
Summary of Regulatory Change Management Overview Page
The Regulatory Change Management overview page offers a comprehensive view of your organization’s regulatory activities. Accessible in the Compliance Workspace, this feature is available to users with thesngrcregchange.managerrole. Note that the Overview Dashboard in the Classic UI has been discontinued since the Yokohama release.
Show less
To utilize this page, ensure you have downloaded the GRC: Regulatory Change Management application from the ServiceNow Store and logged in with the appropriate user role.
Key Features
- Activity Overview: Displays the status of regulatory alerts and tasks through visual widgets. This includes:
- Alerts: Active regulatory alerts categorized by status and represented in a donut chart.
- Change Tasks: Active change tasks, shown in a donut chart by their current states.
- Import Document Tasks: Active import document tasks displayed in a donut chart.
- Alerts by Overall Impact: Shows the impact levels of alerts in a bar graph.
- Impacted Entities: Displays a grouping of impact assessment reports based on impacted business lines.
- Taxonomy Alerts: Lists alerts as per taxonomy elements like content type and jurisdiction.
- Tracking: Provides the tracking status of regulatory alerts and associated tasks, including open and overdue issues.
- Trends: Analyzes trends over the last 12 months for open alerts and categorizes them by taxonomy elements.
- Tasks Overview: Displays tasks assigned to the user and their group, highlighting open and overdue tasks.
Key Outcomes
Utilizing the Regulatory Change Management overview page enables organizations to effectively monitor regulatory alerts and associated tasks, ensuring compliance and timely action. By visualizing this data, users can quickly identify trends, manage workloads, and assess the impact of regulatory changes on their operations.
The Regulatory Change Management overview page provides a high-level view of the regulatory activities in your organization. If you have the sn_grc_reg_change.manager role, you can view this page in the Compliance Workspace.
- Download the GRC: Regulatory Change Management application from the ServiceNow Store in your instance.
- Log in as a user with the sn_grc_reg_change.manager role into the Regulatory Change Management application.
Use the 
to access the landing page.
The Regulatory Change Management application managers with the sn_grc_reg_change.manager user role assign the regulatory alerts and monitor the associated regulatory change tasks, import document tasks, and action tasks.
- Regulatory Change Management application managers with the sn_grc_reg_change.manager role: Only the users with the sn_grc_reg_change.manager role can view the Home page of the Regulatory Change Management application in the Compliance Workspace.
- Regulatory Change Management application users with the sn_grc_reg_change.user role: Users with the sn_grc_reg_change.user role can view the tasks assigned to them in the Regulatory Change Management application, but they cannot view the Regulatory Change Management application landing page in the Compliance Workspace.
Overview page view
The overview page consists of the data visualization widgets that display the regulatory activity across your organization. The data visualization widgets are selectable widgets that use color coding to distinguish the states of the alerts and the tasks. You can click each widget to view all the associated regulatory alerts or tasks. The color scheme for each donut chart or bar graph is displayed in each subsection.
- Activity overview
- Trends
- Tracking
- Activity overview: This section contains an overview of the regulatory alerts and the tasks associated with the regulatory alerts across your organization.
Table 1. Activity overview Section Description Alerts Active regulatory alerts that are new, in progress, and deferred in numbers and percentage displayed in a donut chart. Also displays impact assessment tasks associated with the alerts. Change tasks Active change tasks that are in new, implementation, respond, and awaiting approval state displayed in a donut chart. The tasks are displayed in numbers and the percentage. Import document tasks Active import document tasks that are in ready to import, in progress, and awaiting approval state displayed in a donut chart. The tasks are displayed in numbers and the percentage. Alerts by overall impact Displays the overall impact of the regulatory alerts such as no impact, low, medium, and high impact alerts displayed in a bar graph. Impacted entities/Business lines impacted Grouping of the impact assessment reports based on the impacted entities in a bar graph. The bar graph displays a maximum of five entities for a better display. Taxonomy alerts Taxonomy alerts as per the taxonomy elements such as content type, jurisdiction, regulatory body, sector, and theme. - Tracking: This section displays the tracking status of the regulatory alerts and the associated regulatory tasks.
Table 2. Tracking Section Description Alerts Tracking status of the regulatory alerts such as open and unassigned alerts. Impact assessments Status of the impact assessments such as open and unassigned impact assessments. Issues Status of the issues such as open and overdue issues. Action tasks Active action tasks that are open including the action tasks that are in new, in progress, and overdue states. - Trends: This section displays the trends for the open alerts or trends by the taxonomy elements.
Table 3. Trends Section Description Open alerts for last 12 months Timeline of the incoming regulatory alerts that are active and are not closed over a period of 12 months. For example, if 10 records are received every month, they are grouped by a quarter and a total of 30 records for each quarter are displayed in the line graph. Four plots are displayed on the X-axis and 30 records are displayed in each plot. Trends by taxonomy Trends noted by the taxonomy elements such as content type, jurisdiction, regulatory body, sector, and theme. - Tasks: This section contains an overview of the user's tasks and user group's tasks.
Table 4. Tasks Section Description My tasks Tasks assigned to the user such as open and overdue tasks. My group's work Tasks assigned to the user group such as open and overdue tasks. View all tasks Link to the Tasks view in the Home page.