---
sourceDocument: Brazil Governance, Risk, and Compliance
sourceDocumentLink: https://www.servicenow.com/docs/r/governance-risk-compliance

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Delegation

# Delegation in Smart Assessment Engine {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Delegation lets another user act on your assessments on your behalf for a set period, so work doesn't stall when a responder or requestor is unavailable.

## Delegation overview {#delegation-in-sae__section_delegation_overview}

In an assessment, some actions can be done only by specific people: only the owner can submit, and only the requestor or an assessment admin can cancel or reassign. If that person is unavailable, their part of the workflow
stalls. Delegation addresses this by letting a user name another user to act on their behalf for a defined time period.

Delegation in the Smart Assessment Engine uses the standard ServiceNow platform delegate feature. A user adds a delegate on their user profile, selects the Assignments option, and sets a start
and end date. During that period, the delegate can act on the user's Smart Assessments. For the steps, see [Set up a delegate for your assessments](https://www.servicenow.com/docs/uQ8_yCHA7Fs9dD1eKiUdFw "Name another user to act on your Smart Assessments on your behalf for a set period.").  
Important:  
This delegation is different from the granular, section-level delegation used in collaboration, where an owner assigns contributors to specific sections. For section-level access, see [Collaboration in assessments](https://www.servicenow.com/docs/NyHfspo_Izj8z7qyD_grdQ "Collaboration in Smart Assessment Engine enables you to add multiple contributors to an assessment and support live collaboration with real-time updates. It also displays presence indicators to show who is active on the assessment.").

## Enabling delegation for a category {#delegation-in-sae__section_delegation_enable}

Delegation is turned off by default and is enabled for each template category. An assessment administrator can enable it, for more information see [Create an assessment template category](https://www.servicenow.com/docs/nVOPoZHxH3A9FykLVYZzZQ "Create an assessment template category in the Smart Assessment Engine application so that you can organize and grant access to the assessment templates and question banks that are related.").

Enabling delegation at the category level isn't enough on its own. Each user must also add a delegate and select the Assignments option on their own user profile before delegation works on their
assessments. For the user-level steps, see [Set up a delegate for your assessments](https://www.servicenow.com/docs/uQ8_yCHA7Fs9dD1eKiUdFw "Name another user to act on your Smart Assessments on your behalf for a set period.").

## Delegate actions by role {#delegation-in-sae__section_delegation_rights}

A delegate inherits the ability to act in place of the user who delegated to them, based on that user's role in the assessment:

* A delegate of the **owner** can respond to and submit the assessment.
* A delegate of the **requestor** can cancel and reassign the assessment, and edit its due date while it's in the open state.
* A delegate of an **assessment contributor** or **section contributor** can respond to questions within that contributor's scope.

{#delegation-in-sae__ul_delegation_rights}  
Note:  
Delegation extends what a user can do on specific assessments; it doesn't grant roles. A delegate must independently have the Smart Assessment role that the action requires. For example, to submit an assessment on someone's behalf, the delegate must also have the Assessment actor \[sn_smart_asmt.actor\] role.

## Delegation visibility {#delegation-in-sae__section_delegation_experience}

Delegation is transparent. During the delegation period, the assessments that a user can act on for others appear in the delegate's assignment list, and the delegate works on them as usual. Actions the delegate takes, such as
submitting or canceling, are recorded against the delegate.