--- sourceDocument: Brazil Governance, Risk, and Compliance sourceDocumentLink: https://www.servicenow.com/docs/r/governance-risk-compliance Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil Governance, Risk, and Compliance ft:clusterId : - grc bundleId : - grc workflow : - Technology --- # Add sections and questions to a question bank # Add sections and questions to a question bank {#ariaid-title1} Release version: Brazil Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read Add sections and questions to a question bank in the Smart Assessment Engine application so that template managers can reuse the questions in assessment templates. ## Before you begin Role required: sn_smart_asmt.question_bank_manager or sn_smart_asmt.assessment_admin ## About this task Important: Question bank questions don't support conditional visibility or response automation. Justification conditions are supported. For more information, see [Question bank](https://www.servicenow.com/docs/Ii12Xz_bG47H8wGS2ChH8Q "A question bank is a centralized repository for creating, managing, and reusing questions with preconfigured settings. Use it to share questions across multiple assessment templates without re-creating them."). ## Procedure 1. Open a question bank for updates. | Option | Description | | Existing question bank | On the question bank hub, select an existing question bank. | | New question bank | When you create a question bank and select Save, the question bank opens on the content tree. For more information see, [Create a question bank](https://www.servicenow.com/docs/VxBEo5WObtQql_sAzjbSdA "Create a question bank in the Smart Assessment Engine application to store questions that you can reuse across multiple assessment templates."). | |-|-| {#sae-asmnt-question-bank-populate__choicetable_qb-populate-open} The Details page on the General tab displays the information that you provided to create the question bank. 2. Select the Questions tab. 3. Add a section that can hold questions by selecting Create section. A section can contain either subsections or questions, but not both. A subsection can contain only questions, not additional subsections. A new subsection is added directly after the currently selected subsection. If no subsection is selected in the section, the new subsection is added at the end of the section. To reorder sections, subsections, and questions, drag them within the content tree. 4. Enter a name and description for the section and then select Save. 5. Select a section or subsection in the list and then select Add question. Figure 1. Adding a question to a question bank Configure a question bank question the same way that you configure a template question, except that conditional visibility and response automation aren't available. For information about configuring each question type, see one of the following topics. {#sae-asmnt-question-bank-populate__table_qb-populate-question-types__entry__2} | Description | Location | |-|-| | Create and configure text type questions. | [Create a text question](https://www.servicenow.com/docs/FvdOMDTZJ1m~3XCf31gimQ "Enable the assessors to respond to a question by using simple text in an assessment. Specify any of several attributes to qualify the question, for example, whether a response is required or an attachment is requested as part of your assessment template by using the Smart Assessment Engine application.") | | Create and configure drop-down list type questions. | [Create a drop-down list question](https://www.servicenow.com/docs/k0LcWWE~gwh5MLrqCEP4bw "Enable the assessors to respond to a drop-down list question by making one or more selections from a list. Specify any of several attributes to qualify the question, for example, whether a response is required or an attachment is requested as part of your assessment template by using the Smart Assessment Engine application.") | | Create and configure radio button type questions. | [Create a radio button question](https://www.servicenow.com/docs/3AeDc1BV4dbSxf~qNcO4kw "Enable the assessors to respond to a radio button question by making a selection from a limited list of options. Only one selection is allowed for this question type. Specify any of several attributes to qualify the question, for example, whether a response is required or an attachment is requested as part of your assessment template by using the Smart Assessment Engine application.") | | Create and configure check box type questions. | [Create a check box question](https://www.servicenow.com/docs/3VFG9_ndTK4ahJhxhqVVpg "Enable the assessors to respond to a check box question by selecting one or more options in a specified list of options. Specify any of several attributes to qualify the question, for example, whether a response is required or an attachment is requested as part of your assessment template by using the Smart Assessment Engine application.") | | Create and configure number type questions. | [Create a number question](https://www.servicenow.com/docs/TrWWNwuiC_yUvoUEY7f8kA "Enable the assessors to respond to a number question with a numerical value. Specify any of several attributes to qualify the question, for example, whether a response is required or an attachment is requested as part of your assessment template by using the Smart Assessment Engine application.") | | Create and configure reference type questions. | [Create a reference question](https://www.servicenow.com/docs/AP7M~i8XW7u4arTCh07FdA "Enable the assessors to respond to a reference question by selecting an item from a list. The list is generated dynamically from the data in the table that you specify. Specify any of several attributes to qualify the question, for example, whether a response is required or an attachment is requested as part of your assessment template by using the Smart Assessment Engine application.") | | Create and configure attachment type questions. | [Create an attachment question](https://www.servicenow.com/docs/f5pT63G8vvcfVdgdaq~RyA "Enable the assessors to respond to an attachment question by adding one or more files as a response. Specify any of several attributes to qualify the question, for example, whether a response is required or an attachment is requested as part of your assessment template by using the Smart Assessment Engine application.") | | Create and configure date type questions. | [Create a date question](https://www.servicenow.com/docs/E_D7W0hvpDsgcbfVKbVW4w "Enable the assessors to respond to a date question by specifying a date or a date and time. Specify any of several attributes to qualify the question, for example, whether a response is required or an attachment is requested as part of your assessment template by using the Smart Assessment Engine application.") | | Create and configure code type questions. | [Create a code question](https://www.servicenow.com/docs/hfQetV6GSswWUH518jWM2A "Enable the assessors to respond to a question by using entering a barcode number or scanning a QR code in an assessment.") | [ ] {#sae-asmnt-question-bank-populate__table_qb-populate-question-types} ## What to do next New questions are created in the Draft state. For information about moving a question through its lifecycle, see [Publish questions in a question bank](https://www.servicenow.com/docs/cipFiXhq2dnjM4_j4KUmOA "Move a question through the draft, ready to publish, and published lifecycle stages so that it becomes available for template managers to add to assessment templates.").