Smart Assessment Engine reference
Summarize
Summary of Smart Assessment Engine reference
The Smart Assessment Engine application in ServiceNow provides a structured framework for conducting assessments using predefined tables, properties, forms, and roles. This engine supports automation and integration with ServiceNow AI Platform workflows, enabling consistent and efficient handling of fulfillment and inventory data related to assessments.
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Key Features
- Roles Management: Roles installed with the Smart Assessment Engine define permissions and access controls, ensuring secure and appropriate user interactions within the application.
- Trigger Smart Assessment Flow Action: Customers can incorporate assessment actions into workflows by using the Trigger Smart Assessment action form. This form also provides code snippets for scripting within fulfillment subflows created in Workflow Studio.
- Standard Flow Actions Integration: The Smart Assessment Engine leverages standard flow actions available on the ServiceNow AI Platform to maintain consistency in data retrieval and update processes during fulfillment and inventory management.
- Test Action Pop-up Window: Users can test the design of an assessment directly by selecting the Test option on the Trigger Smart Assessment action form, configuring test settings via the pop-up window to validate assessment logic and flow behavior.
- Legacy Metric Migration: Legacy metric types are systematically migrated to specific sections within assessment templates, facilitating the transition to the Smart Assessment Engine framework without losing historical data structure or context.
- Assessment Template Migration Form: This form allows users to specify legacy metric types for migration and review the results, helping ensure accuracy and completeness in the migration process.
Practical Benefits for ServiceNow Customers
- Enables streamlined assessment workflows integrated with ServiceNow’s AI capabilities for improved data consistency and process automation.
- Provides clear role-based access control to secure assessment operations and data.
- Supports testing and validation of assessment designs before deployment, reducing errors and enhancing reliability.
- Facilitates smooth migration from legacy metric systems to modern assessment templates, preserving valuable historical metrics.
- Offers flexibility to extend and customize fulfillment subflows using standard platform actions and scripting.
Reference topics provide the detailed descriptions of tables, properties, forms, and roles that are installed with the Smart Assessment Engine application.
Roles installed in Smart Assessment Engine
Roles determine the permissions and access in the Smart Assessment Engine application.
Trigger Smart Assessment flow action
If you define your own fulfillment subflows in Workflow Studio, you can use the standard flow actions that are available in the ServiceNow AI Platform. Each action deals with different aspects of the fulfillment or inventory maintenance, which can help bring some consistency in how data is retrieved and updated.
Roles installed in Smart Assessment Engine
Roles determine the permissions and access in the Smart Assessment Engine application.
Trigger Smart Assessment flow action
If you define your own fulfillment subflows in Workflow Studio, you can use the standard flow actions that are available in the ServiceNow AI Platform. Each action deals with different aspects of the fulfillment or inventory maintenance, which can help bring some consistency in how data is retrieved and updated.
Settings in the Test action pop-up window
You select Test on the Trigger Smart Assessment action form to test the design of an assessment. You then specify the settings for the test on the Test action pop-up window.
Trigger Smart Assessment action form
Use the Trigger smart assessment action form to add assessment actions to a flow or to obtain a code snippet for a script as part of the process for triggering Smart Assessment Engine assessments.
Roles installed in Smart Assessment Engine
Roles determine the permissions and access in the Smart Assessment Engine application.
Trigger Smart Assessment flow action
If you define your own fulfillment subflows in Workflow Studio, you can use the standard flow actions that are available in the ServiceNow AI Platform. Each action deals with different aspects of the fulfillment or inventory maintenance, which can help bring some consistency in how data is retrieved and updated.
Settings in the Test action pop-up window
You select Test on the Trigger Smart Assessment action form to test the design of an assessment. You then specify the settings for the test on the Test action pop-up window.
Trigger Smart Assessment action form
Use the Trigger smart assessment action form to add assessment actions to a flow or to obtain a code snippet for a script as part of the process for triggering Smart Assessment Engine assessments.
How legacy metric types are migrated to sections in templates
Legacy metric types are migrated to specific sections in the assessment templates in the Smart Assessment Engine application.
Results of migrating a metric category to an assessment template
You can use the assessment template migration form to specify the legacy metric type to migrate and to view the results of a migration.
Roles installed in Smart Assessment Engine
Roles determine the permissions and access in the Smart Assessment Engine application.
Trigger Smart Assessment flow action
If you define your own fulfillment subflows in Workflow Studio, you can use the standard flow actions that are available in the ServiceNow AI Platform. Each action deals with different aspects of the fulfillment or inventory maintenance, which can help bring some consistency in how data is retrieved and updated.
Settings in the Test action pop-up window
You select Test on the Trigger Smart Assessment action form to test the design of an assessment. You then specify the settings for the test on the Test action pop-up window.
Trigger Smart Assessment action form
Use the Trigger smart assessment action form to add assessment actions to a flow or to obtain a code snippet for a script as part of the process for triggering Smart Assessment Engine assessments.
How legacy metric types are migrated to sections in templates
Legacy metric types are migrated to specific sections in the assessment templates in the Smart Assessment Engine application.
Results of migrating a metric category to an assessment template
You can use the assessment template migration form to specify the legacy metric type to migrate and to view the results of a migration.