Create New ICT third-party service provider form

  • Release version: Australia
  • Updated May 15, 2026
  • 2 minutes to read
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    Summary of Create New ICT third-party service provider form

    The Create New ICT third-party service provider form enables ServiceNow customers to accurately capture and manage detailed identification and financial information about ICT third-party service providers. This form supports compliance with regulatory requirements by aligning identification types with regulator-defined systems and facilitates automated validations to ensure data accuracy.

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    Key Features

    • Type of code and Identification fields: Select from standardized identification types such as LEI, EUID, Company Registration Number (CRN), VAT number, Passenger Name Record (PNR), or National Identification Number (NIN) to correctly identify the ICT third-party service provider.
    • Country code and headquarters information: Capture the country code associated with the identification code and the country where the service provider’s headquarters are located.
    • Validation against GLEIF database: When using LEI codes, the system automatically validates the identifier and populates related fields like Legal name and Country of headquarters, with inline warnings if manual edits cause data discrepancies.
    • Additional identification codes: Include a secondary identification code aligned with regulatory systems to enhance provider identification and ensure comprehensive data coverage.
    • Person type classification: Specify whether the provider is a legal entity or an individual acting in a business capacity.
    • Provider names: Distinguish between the legal name and commonly used brand or trading name of the ICT third-party service provider.
    • Financial details: Record the currency of the provider’s headquarters and the total annual expense or estimated cost associated with the third-party services, supporting automatic aggregation during report generation.
    • Ultimate third party identification: Indicate if the provider is the ultimate third party and capture identifying information about the ultimate parent undertaking using the same standardized code types.

    Practical Benefits for ServiceNow Customers

    • Ensures consistent, regulator-aligned identification and classification of ICT third-party service providers, facilitating compliance and audit readiness.
    • Automated validations reduce manual errors and maintain data integrity, particularly for LEI codes linked to authoritative databases.
    • Capturing financial and hierarchical information supports comprehensive third-party risk management and reporting capabilities.
    • The form’s structured data capture enables streamlined aggregation and currency conversion for accurate expense tracking across third-party contracts.

    On the Create New ICT third-party service provider form, fill in the fields.

    Table 1. Create New ICT third-party service provider form
    Field Description
    Type of code to identify the ICT third-party service provider Type of code that is used to identify the ICT third-party service provider.
    Available options are:
    • LEI
    • EUID
    • Country Code_CRN: Company Registration Number
    • Country Code_VAT: Value-added Tax Identification number
    • Country Code_PNR: Passenger Name Record
    • Country Code_NIN: National Identification Number
    Note:
    This field is a choice list aligned with regulator-defined identification systems. In some contexts, such as when populated from an associated third party or engagement, the field may be read-only and auto-populated.
    Country code of ICT third-party service provider Country code associated with the ICT third-party service provider, based on the country where the identification code (such as CRN, VAT, PNR, or NIN) is issued.
    Code (CRN or VAT or PNR or NIN) of ICT third-party provider Identification number of the ICT third-party service provider, corresponding to the selected country-specific identification type, such as Company Registration Number (CRN), Value-added Tax Identification Number (VAT), Passenger Name Record (PNR), or National Identification Number (NIN).
    Identification code of ICT third-party service provider Identification code of the ICT third-party service provider.
    Type of additional identification code to identify the ICT service provider Type of additional identification code to identify the ICT service provider.
    Available options are:
    • LEI
    • EUID
    • Country Code_CRN: Company Registration Number
    • Country Code_VAT: Value-added Tax Identification number
    • Country Code_PNR: Passenger Name Record
    • Country Code_NIN: National Identification Number
    Note:
    This field is a choice list aligned with regulator-defined identification systems and may be read-only when auto-populated from related records.
    Additional identification code to identify the ICT third-party service provider Additional identification code to identify the ICT third-party service provider.
    Type of person of the ICT third-party service provider Type of person of the ICT third-party service provider. Available options are:
    • Legal person, excluding individual acting in a business capacity
    • Individual acting in a business capacity
    Country of the ICT third-party service provider’s headquarters Country where the ICT third-party service provider’s headquarters is located.
    Legal name of the ICT third-party service provider Legal name of the ICT third-party service provider.
    Name of the ICT third-party service provider Name of the ICT third-party service provider.

    This field can list a commonly used brand name or trading name that the ICT third-party service provider operates under, which might not exactly match the legal name.

    Currency Currency of the country where the ICT third-party service provider’s headquarters is located.
    Total annual expense or estimated cost of the ICT third-party service provider Total annual expense or estimated cost of the ICT third-party service provider.
    Note:
    Provider‑level annual expense totals may be automatically aggregated during report generation when all contracts meet the required criteria.

    For more information, see Currency conversion and third-party total expense aggregation.

    Is the third party the ultimate third party? Option to confirm whether the third party is the ultimate third party.
    Available options are:
    • Yes
    • No
    Identification code of the ICT service provider’s ultimate parent undertaking Identification code of the ICT service provider’s ultimate parent.
    Type of code to identify the ICT service provider’s ultimate parent Type of code that is used to identify the ICT service provider’s ultimate parent.
    Available options are:
    • LEI
    • EUID
    • Country Code_CRN: Company Registration Number
    • Country Code_VAT: Value-added Tax Identification number
    • Country Code_PNR: Passenger Name Record
    • Country Code_NIN: National Identification Number